SavedBy Package Protection

SavedBy Support has truly exceeded my expectations. They are attentive, flexible, and an absolute pleasure to work with. The collaboration has been outstanding from day one. I have nothing but good things to say about both the platform and the team. The platform is easy to understand and use, onboarding was thorough, they have helped us guide our customers through the claims process. The entire experience has been smooth and seamless. Implementation was a breeze, and I love how customizable SavedBy is to meet the specific needs of our organization. Their support team is fast, friendly, attentive, and genuinely great to work with. The customer experience is phenomenal, and installation was completely painless. Being able to reach them on Slack is the best! Overall, I’m incredibly impressed with SavedBy, the platform, and most importantly, the partnership. They are truly a top-notch partner, and I highly recommend them!

The team at SavedBy are a great group of folks to work with and their service is outstanding!

We have worked with SavedBy for years now. They are very flexible and accommodating to our needs. This was a refreshing change after working with some of their competitors. They give us full ownership over the experience, which is critical for our brand. They've alleviated the workload for our customer service team as well, which has been great. Overall a great working relationship with the SavedBy team and would recommend.

Savedby support has exceeded my expectations. They are also attentive and flexible. The Collaboration has been outstanding. The Savedby platform is easy to understand and use. The onboarding was thorough, and they even provided email macros to help our customers file claims. The experience has been smooth and easy.

Exceptional customer service! They’re always available when I need help looking into an issue and are quick to help get customer orders resolved. Highly recommend!

SavedBy has been a massive help for our customers, and is an amazing solution when it comes to our product type - food and subscription heavy. We were searching for a provider for months that integrated with our subscriptions app - a true integration and not just adding on a one time product for every recurring order- SavedBy got it done. Their team is amazing and responsive and i cant recommend them enough!

Saveby has been a great add-on to our customer experience. Not only does it save our customer service team time, but the team is also incredibly responsive and helpful!

Top notch partners with a great overall platform. Installation was painless - the customer experience is phenomenal. We're even integrated with our CX Ops team and SavedBy in a slack channel to dramatically improve resolution time on more complex issues. Overall I'm super impressed with the partnership.

We’ve had a great experience with SavedBy! Onboarding and implementation were seamless, and the SavedBy team is incredibly easy to work with. They’re always willing to help when needed and have gone above and beyond for us. The platform works with our subscription app, and we’ve had no issues for our team or our customers. We highly recommend SavedBy!

Our experience with other package protection options left us hesitant to try again. Lack of support, poor customer opt-in, and tedious claim processes made the idea of package protection more of a headache than a help. SavedBy has changed all of that. The onboarding process was simple and required minimal effort from our team. Customer claims have been a breeze to process and the SavedBy team is super supportive - making themselves available for any questions, at any time. Overall, we are extremely happy with the service.

Honestly one of the easier wins we've added to the store. Very simple to get set up, and once it's on you can mostly forget about it. Our CX team has been super happy since claims stopped landing in their inbox. The SavedBy team is very supportive too if we have any questions at all. Very happy over here!

We switched from Route to SavedBy after Route's support went downhill. SavedBy has not only been a financial benefit, but the personal handling of cases and responsiveness of the team have been absolutely awesome. We highly recommend SavedBy!

We partnered with SavedBy in January and have nothing but good things to say about the tool and the team. They're fast, friendly, and a delight to work with. Implementation was a breeze, and they're very customizable to meet the needs of the organization. I was hesitant at first as it seemed too good to be true, but I was wrong, it's a no-brainer.

SavedBy Package Protection is the EASIEST company I have ever worked with. I am a Customer Service Manager. They are great to work with and help is ready at the "drop of a hat". I HIGHLY recommend them to any business or for any customer to use as it is simple. No hoops to jump through - simple, easy and they back up their Protection Promise extremely swift! For our customers that have had to use them - are so APPRECIATIVE at the ease of it also!

SavedBy has been a great partner for us — their team is incredibly responsive and always quick to jump in when we need help. It's clear they genuinely care about our success, not just the software.

Can't recommend the SavedBy team more. They're so friendly and responsive and have been amazing to work with. App is easy to use and has made insurance for our shoppers a breeze!

We have been working with SavedBy for several months now. Their team is extremely compassionate, works very quickly, and highly competent. The expected value of working with SavedBy is very positive!

This is our third package protection app that we have tried and so far we are loving the experience! White glove implementation, prompt customer service, works perfectly with our subscription app... no issues for us or our customers. We highly recommend SavedBy!

This app and the team members are great! Always helpful! It has been great to offer this service to our customers! Claims get resolved fast. :)

SavedBy is an excellent partner. They've consistently gone above and beyond for us and our customers.