Rating
5.0
feedback
18
chart
#1,118
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
72%
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More than a year
6%
Reviews Summary
SavedBy is highly praised by ecommerce merchants for its exceptional customer service, ease of use, and effectiveness in handling shipping issues. Users appreciate the quick response times, seamless claim process, and the peace of mind it provides. The app is described as a valuable addition to online stores, with many highlighting the supportive and accommodating SavedBy team. Positive themes include excellent customer service, seamless claim processing, ease of use, and improved customer experience. Users also commend the app for its ability to resolve shipping issues efficiently and retain happy customers. However, there are no negative aspects mentioned in the reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 1, 2025
This is one of the few Shopify apps that we've used over the years that works exactly as advertised, if not more! Our customers have received speedy assistance from them when needed, and they have been incredibly helpful with our wishes as well.
June 22, 2025
We honestly don't think there's a better shipping insurance app out there. If there is, we wouldn't know because we're definitely not looking elsewhere. lol We've been using SavedBy for a few months now and we can't stress enough how satisfied we are with the app. Creating a claim is super easy, and processing takes less than 24 hours and the claims are always approved with no issues. The support team is great. Peace of mind is key for us and SavedBy gives us just that. Keep being great SavedBy!
June 19, 2025
Definitely recommend this. Great platform and a nice value add for our customers. Support has been next level. SavedBy's team is fantastic.
You all have been a dream team to work with, really appreciate the review and we cannot wait to continue growing alongside the Gorilla Mind team! Cheers
June 19, 2025
add a professional and courteous team, rock solid customer service and the willingness to actually listen , react and adapt to clients needs and you have a winning combination. If six stars were an option I would have done it!
Finding creative solutions with you all, the greater Ciele team, has been great. We appreciate the review and can't wait for the next solution to find with you guys! Legends all around!
June 16, 2025
Hands down, the best shipping insurance app on Shopify right now for small businesses. We got booted off Corso and heard about the nightmares with other apps. We are happy with SavedBy so far. It runs in the background and we don't even think about it. Keep up the good work team.
Thank you so much! We love working with the EXAU team and really appreciate the kind words and review :)
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