SavedBy Package Protection for Shopify

SavedBy Package Protection

Shipping Protection Done Right!
Developer
SavedBy.io
Rating
5.0
Feedback
35
Reviews
Chart
#2,212
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

SavedBy has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Customers praise the app for its exceptional customer support, ease of use, and effectiveness in handling shipping protection and package issues. The team at SavedBy is described as professional, responsive, and accommodating, making the overall experience pleasant for the merchants. The app is highlighted for its ability to save money, improve customer experience, and provide peace of mind to businesses dealing with shipping challenges. Overall, merchants highly recommend SavedBy as a valuable addition to their ecommerce operations.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 11%
Less than a year 77%
More than a year 11%
All reviews
5 / 5 Share
July 20, 2026

This is our third package protection app that we have tried and so far we are loving the experience! White glove implementation, prompt customer service, works perfectly with our subscription app... no issues for us or our customers. We highly recommend SavedBy!

Store Using app Total reviews Average rating
Bread SRSLY 3 months 8 4.8
5 / 5 Share
July 20, 2026

This app and the team members are great! Always helpful! It has been great to offer this service to our customers! Claims get resolved fast. :)

Store Using app Total reviews Average rating
LINNEA 6 months 3 4.7
5 / 5 Share
Feb. 25, 2026

SavedBy is an excellent partner. They've consistently gone above and beyond for us and our customers.

Store Using app Total reviews Average rating
Peak Design 11 months 1 5.0
5 / 5 Share
Dec. 22, 2025

I will prompt this review by saying that we have tried a lot of shipping protection services over the years. There was something that bugged us about every other service like this. Our goal has always been to find a solution that is a true value add for our customers (without hassle) and saves us shipping nightmare headaches. SaveBy truly has been a life saver for us. We love the customer support we receive through our slack channel. Our customers are happy, and that is the most important thing to us. Claim process is super simple for our customers. And we have plenty of support from the SaveBy team if anything comes up. Our CS team loves working with SaveBy. Their CEO is a great person. Everything always gets handled promptly. You don't loose money. What else are you looking for?

Store Using app Total reviews Average rating
Brake Free Technologies Over 1 year 4 5.0
Developer Reply

Thank you so much!!! It means the world that we are your the final choice and forever home for shipping protection for Brake Free. We are here to help any time you need us, day and night! It's been a pleasure to work with y'all and we're excited to continue working with your team - Will

5 / 5 Share
Dec. 18, 2025

Working with SavedBy has been a fantastic experience. Their customer support is super professional and they are very responsive. As a business that tries to keep prices as low as possible for our customers, it is nice to have a fall back system to make sure when products are lost or damaged in transit, they can be replaced without any hit to our business! 10/10 would recommend working with this company!

Store Using app Total reviews Average rating
atgbuddies 7 months 3 5.0
Developer Reply

Thank you so much!! We love working with y'all and selfishly get a lot of pride out of partnering with THE Knees Over Toes legends. Let's make it an amazing year ahead!

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