SB Live Chat Button for Shopify

SB Live Chat Button

Integrate customizable WhatsApp button to your store
Developer
SetuBridge
View on App Store
SB Live Chat Button
Rating
4.8
Feedback
6
Reviews
Chart
#5,657
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mostly positive, highlighting its ease of use, helpful customer service, and effectiveness in creating direct communication with customers. Users appreciate the seamless integration with their Shopify accounts and the ability to customize the widget. However, there are some concerns raised about the app suddenly disappearing and impacting customer satisfaction levels. Despite this issue, the majority of reviewers recommend the app for its functionality and support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 33%
Less than a month 0%
Less than a year 50%
More than a year 17%
All reviews
5 / 5 Share
July 17, 2025

Seems great so far, I hope it works as well in action! The customer service is very helpful and customized the widget on request.

Store Using app Total reviews Average rating
Flowdigital About 1 hour 1 5.0
Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear that you're happy with the support and customization. Our team is always here to help and we’re confident the app will continue to perform well for you. If you need anything else or have feedback as you continue using it, just let us know. We're always happy to assist! πŸ™Œ

5 / 5 Share
June 10, 2025

really useful contact button to have and fully interrogated with the shopify account. easy to download, highly recommend. :-)

Store Using app Total reviews Average rating
Sable and Grace LTD. About 2 hours 3 5.0
Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you found the contact button useful and easy to integrate with your Shopify account. Making things simple and seamless for our users is exactly what we aim for. Your recommendation means a lot to us β€” thanks again for your support! πŸ™Œ If you ever need any help, we're just a message away!

4 / 5 Share
April 26, 2022

This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.

Store Using app Total reviews Average rating
Kilomantra 5 months 1 4.0
Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share
Oct. 22, 2021

Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.

Store Using app Total reviews Average rating
JAMARA HOME ONLINE STORE 5 months 1 5.0
2 / 5 Share
April 15, 2022

We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.

Store Using app Total reviews Average rating
Manuka Honey UAE Over 1 year 4 4.3

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