SB WhatsApp Chat Button
The reviews are largely positive, with most users praising the app for being easy to install and use, useful for adding a contact button, and effective for creating direct communication with customers. Several reviewers also highlight strong support, including helpful customer service that customizes the widget or adjusts it for specific themes and layouts. Users appreciate that it integrates well with Shopify and, in some cases, works smoothly with WhatsApp Business and catalog features. The main negative feedback centers on reliability and compatibility. One reviewer reports that the widget can disappear or stop working suddenly, which hurts customer satisfaction and makes the app less dependable over time. Another notes that custom templates may require support intervention to display correctly, suggesting that setup is not always seamless for every store design. Overall, the app is seen as valuable and easy to use, but its long-term stability and theme compatibility appear to be the biggest concerns.
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Seems great so far, I hope it works as well in action! The customer service is very helpful and customized the widget on request.
Thank you so much for your kind words! 😊 We're glad to hear that you're happy with the support and customization. Our team is always here to help and we’re confident the app will continue to perform well for you. If you need anything else or have feedback as you continue using it, just let us know. We're always happy to assist! 🙌
really useful contact button to have and fully interrogated with the shopify account. easy to download, highly recommend. :-)
Thank you so much for your kind words! 😊 We're thrilled to hear that you found the contact button useful and easy to integrate with your Shopify account. Making things simple and seamless for our users is exactly what we aim for. Your recommendation means a lot to us — thanks again for your support! 🙌 If you ever need any help, we're just a message away!
This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.
We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.
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