Scalapay On‑Site Messaging for Shopify

Scalapay On‑Site Messaging

Promote Scalapay as payment method in product and cart page

Developer

Rating

1.3

feedback

5

Reviews

chart

#900

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with some users expressing frustration and disappointment with the app's functionality and customer service. One common theme among negative reviews is the lack of responsiveness from the support team, with users reporting difficulties in getting help when facing issues such as the app not working on their website. Additionally, there are complaints about the app not being user-friendly and causing confusion during the checkout process. On the positive side, one user highlighted the quick and effective assistance they received when facing an installation issue on their theme, praising the app's customer support.

Highlights

Lack of responsiveness from customer support
App functionality issues
User-friendliness concerns
Positive customer support experience
Confusion during checkout process

Rating Breakdown

  • 5
    20% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    80% (4 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 3, 2025

Ho deciso di disdire il contratto con Scalapay dopo aver constatato che i miei clienti non acquistano utilizzando questo metodo di pagamento. Nonostante ciò, mi è stato richiesto di pagare 300€ di commissioni, il che trovo assolutamente ingiusto. Io non posso obbligare i miei clienti a comprare con Scalapay! Una regola del genere non ha senso: chi utilizza il servizio dovrebbe poter scegliere liberamente, senza essere penalizzato. Mi dispiace dirlo, ma Klarna lavora decisamente meglio: più trasparenza, più correttezza e maggiore attenzione ai partner commerciali!!!

Store

Using app

--

1 / 5 Share

June 6, 2024

La aplicación ha dejado de funcionar en la tienda, no se muestra la posibilidad del pago en cuotas

Using app

3 months

Total reviews

3

Average rating

3.0

1 / 5 Share

June 5, 2024

Frustrating and disappointing. Impossible to get help when you have a problem! I have been asking for help for the last 4 days (the app has disappeared from my website) and absolutely no answer whatsoever! Definitely this is not a serious company. You should get instant help when you are dealing with a financial company (or the case here).

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

April 21, 2024

non si capisce niente , il widget si inserisce subito ma nel check out non risulta , app inutile

Using app

15 minutes

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 9, 2023

Ho avuto un problema con l’installazione dell’app sul mio tema e in meno di 24 ore l’assistenza mi ha contattato e risolto il problema! Grazie mille, come al solito l’assistenza di Scalapay è fantastica!

Using app

4 days

Total reviews

1

Average rating

1.0

All reviews

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