The Luxe Lens review for Schema Plus for SEO
April 27, 2021
I had a really negative experience with this app that cost us money. They insisted they were compatible with Yotpo and had us delete our Yotpo schema, which was disastrous and hurt our product appearance in Google. Baris, presumably the creator, was rude and arrogant. I really regret installing this app and am paying for it - literally - with the fallout from using their schema to replace my old schema. If you're an established business, RUN!
Thank you for your feedback. We are sorry that you had a negative experience. Your business matters to us and both our customer support and technical support teams are diligently working to make sure that every single customer gets full rich snippets on Google. At the time you deleted our app and left this review, your store had full rich snippets with review stars by SchemaPlus schema on every single result. Please refer to this screenshot: https://schemaplus-users.s3.us-east-2.amazonaws.com/the-luxe-lens-april-27-2021.png Should you choose to reinstall and try our app again, we’d greatly appreciate the opportunity to make things right and work toward earning back your business.