Apps Mav: Scratch and WIN!
The reviews are mostly positive, with several merchants praising the app’s ease of use, quick setup, and ability to generate leads, contacts, and sales quickly. Many users also highlight strong customer support, describing the team as responsive, helpful, and even willing to go above and beyond to assist with setup or fix issues. Reviewers appreciate the fun, customer-incentivizing experience and say the app can be effective for boosting traffic and conversions. The negative feedback centers on billing and support concerns. One reviewer reported being charged after uninstalling the app, and another complained about slow or absent support response times. There is also frustration about the free plan being very limited, with only 10 visible leads, which some users felt was not clear enough and could create unexpected costs when testing the app. Overall, the app is seen as effective and user-friendly, but trust, billing transparency, and plan limitations are recurring concerns.
I have uninstalled the app in December 2024, but they billed me in January 2025. Edit: I re-installed it so that I can contact them again. Look, it didn't even occur to them to check my records with them before they gave this response that "I just installed the app". I was their customer for 3 -4 years. Think about it, guys.
Dear Customer, Upon reviewing the installation log in the Shopify portal, we see that you installed the app on January 18, 2025, and you are currently on the Free plan. And were never billed for this install. It appears there may be some misunderstanding. Could you please check? Best regards, Apps Mav team
Very nice app, we got 40 new contacts in a few days. Fun way to incentivize customers to play and win discounts. I hope the team keeps updating the app and adding new features
the interface is good . Very good customer support . wenever I raised a query it was attended immediately ,
This app is so user friendly and fun to use and configure thank you much for this one it is exactly what i was looking for to boost leads and traffic!
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