Apps Mav: Scratch and WIN!
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Rating
3.0
feedback
9
chart
#5,497
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
11%
-
Less than a month
56%
-
Less than a year
22%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative aspects highlighted by users. On the positive side, many users appreciate the app's user-friendly interface, fun features, and good customer support. Some users have reported an increase in leads and sales after using the app, praising its effectiveness in incentivizing customers. Additionally, the app developer's responsiveness and willingness to help with setup and improvements have been commended. On the negative side, there are complaints about billing issues, lack of customer support response, and limitations in the free plan, such as a low number of visible leads. Users have expressed frustration over being billed after uninstalling the app and facing difficulties in getting timely support. Despite these drawbacks, the majority of reviews highlight the app's positive impact on lead generation and customer engagement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 25, 2025
I have uninstalled the app in December 2024, but they billed me in January 2025. Edit: I re-installed it so that I can contact them again. Look, it didn't even occur to them to check my records with them before they gave this response that "I just installed the app". I was their customer for 3 -4 years. Think about it, guys.
Dear Customer, Upon reviewing the installation log in the Shopify portal, we see that you installed the app on January 18, 2025, and you are currently on the Free plan. And were never billed for this install. It appears there may be some misunderstanding. Could you please check? Best regards, Apps Mav team
April 26, 2024
Very nice app, we got 40 new contacts in a few days. Fun way to incentivize customers to play and win discounts. I hope the team keeps updating the app and adding new features
Oct. 27, 2022
the interface is good . Very good customer support . wenever I raised a query it was attended immediately ,
April 2, 2021
This app is so user friendly and fun to use and configure thank you much for this one it is exactly what i was looking for to boost leads and traffic!
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