Avada Accessibility Widget ADA
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I just installed the app. The setup was super easy. Even on the free plan, support was quick and helpful. Now I’m testing the features.
Fast and easy. Good support!
The app works well. Customer service is available at any time, and they take care of all your needs with diligence. Thank you for your support in making our webshop accessible.
So far so good. Set up was overall easy. Christian was very helpful, and customer service was very fast.
Works great! Fast and helpful customer service too. Thank you to Christian for helping me.
Fast customer service. Pamela was very helpful with resolving my issue. I just started using the app but so far, I like it.
Ich haben zum wiederholten Mal den Support genutzt. Heute hatte ich Avery im Support. Ich bin von dem Service sehr begeistert. Die Anfrage wurden schnell beantwortet und es gab keine lange Wartezeiten. Weiter so. Beste Grüße
Help was fast and gave me screen shots to get things turned on and working. They stayed in the chat and helped me figure out how to use the app to get my website compliant. Very helpful.
Great app and support. We installed this app on our store and it works perfectly. Setup was easy, and the support team was amazing in helping us customize the app and position the widget on our site. It instantly improved accessibility and fits seamlessly with our brand. Highly recommended.
I am a newbee to the app. But installed it and clicked on the chat button and Ricky was there right away to help me out with any questions I had to make it very smooth. So far I am impressed with the customer service.
Customer support is helpful. Now I need to test the app with real users. Thank you!
Tiana was very prompt with her response and helped me get started with the app.
Great support, Avery helped me and gave me clear answers to my questions.
Prompt response. Avery did a great job with onboarding!
This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.
Hi Chris, Thank you for taking the time to share your experience. We're sorry to hear you had difficulties using the app and that our support didn't fully resolve your concerns. We’d like to clarify that, at this time, our app is able to detect accessibility issues in themes, but it doesn't include functionality to directly fix theme code. To ensure your store’s safety and avoid the risk of breaking any parts of your theme, we are cautious about making changes to theme code. Instead, we aim to provide detailed, step-by-step guidance so you can address these issues safely. We understand that not every merchant has access to a developer or technical support. Based on your feedback and to better assist, we've sent you a follow-up email. Please feel free to reply, and our team will do our best to help you further. Thank you again for your feedback – it helps us improve our app and support!
Kostenlos und funktioniert. Da kann man nicht meckern. Tip Top
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