SEA Accessibility EAA ADA WCAG
SEA Accessibility WCAG ADA EAA - Shopify Accessibility App
Rating
4.9
feedback
129
chart
#1,363
All reviews
Aug. 5, 2025
This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.
Hi Chris, Thank you for taking the time to share your experience. We're sorry to hear you had difficulties using the app and that our support didn't fully resolve your concerns. We’d like to clarify that, at this time, our app is able to detect accessibility issues in themes, but it doesn't include functionality to directly fix theme code. To ensure your store’s safety and avoid the risk of breaking any parts of your theme, we are cautious about making changes to theme code. Instead, we aim to provide detailed, step-by-step guidance so you can address these issues safely. We understand that not every merchant has access to a developer or technical support. Based on your feedback and to better assist, we've sent you a follow-up email. Please feel free to reply, and our team will do our best to help you further. Thank you again for your feedback – it helps us improve our app and support!