All reviews

Rating Breakdown

  • 5
    98% (258 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2025

Easy to install and implement, Penepole was very responsive and helpful.

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Great

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

I just installed the app. The setup was super easy. Even on the free plan, support was quick and helpful. Now I’m testing the features.

Store

calways

Using app

39 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Fast and easy. Good support!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

The app works well. Customer service is available at any time, and they take care of all your needs with diligence. Thank you for your support in making our webshop accessible.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Store

Pivot

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

So far so good. Set up was overall easy. Christian was very helpful, and customer service was very fast.

Using app

39 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Works great! Fast and helpful customer service too. Thank you to Christian for helping me.

Store

My Store

Using app

7 minutes

5 / 5 Share

Sept. 9, 2025

Fast customer service. Pamela was very helpful with resolving my issue. I just started using the app but so far, I like it.

Using app

About 10 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Ich haben zum wiederholten Mal den Support genutzt. Heute hatte ich Avery im Support. Ich bin von dem Service sehr begeistert. Die Anfrage wurden schnell beantwortet und es gab keine lange Wartezeiten. Weiter so. Beste Grüße

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Help was fast and gave me screen shots to get things turned on and working. They stayed in the chat and helped me figure out how to use the app to get my website compliant. Very helpful.

Using app

39 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Great app and support. We installed this app on our store and it works perfectly. Setup was easy, and the support team was amazing in helping us customize the app and position the widget on our site. It instantly improved accessibility and fits seamlessly with our brand. Highly recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Christian vom Support hat mir im kostenfreien Plan innerhalb kürzester Zeit die Scan-Auswertung freigeschaltet, vielen Dank dafür

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I am a newbee to the app. But installed it and clicked on the chat button and Ricky was there right away to help me out with any questions I had to make it very smooth. So far I am impressed with the customer service.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Customer support is helpful. Now I need to test the app with real users. Thank you!

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Avery was incredibly patient in helping me work through an issue with my accessibility widget. It's a relief to see such great customer support - especially for customers with starter plans. The app itself is wonderful. The widget gives me a peace of mind from an ADA/WCAG compliance standpoint. The only thing I wish they made available - and across all plans - would be a dedicated settings page so that I could provide my customers with another place to adjust their accessibility settings. Beyond that, I am very happy with the app and the great customer service that I received from Avery.

Store

Mambí

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Tiana was very prompt with her response and helped me get started with the app.

Using app

44 minutes

Total reviews

4

Average rating

5.0