SEA Post Purchase Survey App
Using post purchase survey , exit intent for customer insights
Rating
4.9
feedback
149
chart
#1,413
All reviews
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June 23, 2025
I've been looking for a survey app that can solve my simple problem for a long time. And these guys do it really well. The app is super clean, the interface is intuitive, and the support is incredible. Thank you Avery!
June 23, 2025
Very good customer support. I was able to create the surveys very quickly and easily. Also thanks again to the very good support employee Tiana!
June 23, 2025
This app is awesome. Super easy to use, very user friendly and simple interface, but even more than that, the support is phenomenal! They help you customize the look to your liking and respond near immediately. This is the best experience I have ever had with an app on the store. Thank you so much to Lohla who assisted me!
June 23, 2025
Application très facile à utiliser, j'ai pu créer mon sondage post-achat sur mon site e-commerce en quelques clics. Je peux suivre en temps réels les réponses et mettre à jour mon sondage facilement. J'ai même bénéficié de l'aide d'une conseillère (Avery) via le chat box sur shopify qui m'a merveilleusement accompagné pour la mise en place de mon sondage sur mon site. Super, je recommande !
June 20, 2025
Appreciate the flexible customer support. Had a great interaction with your support executive, Lydia - really helpful and pleasant!
July 15, 2025
Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support. Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!
June 18, 2025
Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.
Hello, We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better. I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it. Thank you once again for your thoughtful feedback. It really helps us grow. Warm regards, SEA Team
June 18, 2025
The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.
June 16, 2025
I am verry satisfied with this app, the support agent Christian was verry nice and helped me set everything up so he did it for me. Saved me a lot of time I can recommend it to everyone who wanna take their Shop to a next level.
June 13, 2025
June 12, 2025
So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.
June 11, 2025
June 10, 2025
Highly recommended! The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free. Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.
June 10, 2025
We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate. I contacted support to see if they could edit some code to make it more personalized for our branding. I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.
June 9, 2025
Exactly what I needed. Simple, highly customizable, no bloat, and it's free. Support was immediate and friendly. Thanks to Judy for the help setting things up.