SEA Post Purchase Survey App
Post purchase & exit intent for attribution, NPS and more
Rating
4.9
feedback
162
chart
#1,395
All reviews
Review RSS Feed
June 18, 2025
Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.
Hello, We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better. I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it. Thank you once again for your thoughtful feedback. It really helps us grow. Warm regards, SEA Team
June 18, 2025
The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.
June 16, 2025
I am verry satisfied with this app, the support agent Christian was verry nice and helped me set everything up so he did it for me. Saved me a lot of time I can recommend it to everyone who wanna take their Shop to a next level.
June 13, 2025
June 12, 2025
So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.
June 11, 2025
June 10, 2025
Highly recommended! The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free. Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.
June 10, 2025
We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate. I contacted support to see if they could edit some code to make it more personalized for our branding. I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.
June 9, 2025
Exactly what I needed. Simple, highly customizable, no bloat, and it's free. Support was immediate and friendly. Thanks to Judy for the help setting things up.
June 9, 2025
Application très simple à utiliser. Le service client a été très réactif. Nous recommandons.
May 21, 2025
Great app & service! Penelope helped us with the translation of a button. Really kind and fast service! Can highly recommend :)
May 16, 2025
Super easy to install App. Brian was super helpful and patient in helping us out. Don't think will switch to any other app. As a startup, our main concerns are functionality and support and these guys have nailed it. 5 stars for this app.
May 7, 2025
so far, great product and tech support service, all questions were answered and help was received promptly and all is working fine so far.
May 7, 2025
Tiana was very helpfull. Didn't post any survey yet but this app looks promising.