Rating

4.9

feedback

2,387

Reviews

chart

#266

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    12%
  • Less than a month
    16%
  • Less than a year
    30%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and helpful customer support. Users appreciate the straightforward setup process and the ability to manage subscriptions effectively. The app is described as simple, effective, and a valuable tool for businesses looking to offer subscription services. Customers also highlight the responsive customer service and the seamless integration with Shopify. However, a few users mentioned minor issues such as the need for more customization options and improvements in the user interface.

Highlights

Ease of use and setup process
Customization options
Helpful customer support
Effective subscription management
Minor issues and improvements

Rating Breakdown

  • 5
    93% (2,210 ratings)
  • 4
    5% (114 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (17 ratings)

Reviews with Text

  • 74% (1,746)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 24, 2026

i needed customer support and they were very quick to respond and solve my issue. thank you!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Amazing! Thank you! This as VERY easy to use and setup. Seal is helping me a lot with my business creating a simple loyalty program and autoship. Thank you so much!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Using app

--

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 23, 2026

We are experiencing double charging to the customer. The customers have proof of double payment for the subscription but we don't see them on our end. I've send an email to your support regarding this with no response.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, I have searched in our support system, but I couldn't find any email form your domain petgently.com so I just sent you an email to your support address about this. Can you please get back to me at [email protected] so I can check what is going on there? Thank you

5 / 5 Share

Jan. 23, 2026

Very easy to set up and integrates beautifully with my Shopify orders.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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