Rating

4.9

feedback

1,756

Reviews

chart

#252

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    9%
  • Less than a month
    17%
  • Less than a year
    41%
  • More than a year
    13%

Reviews Summary

The reviews for the Seal Subscriptions app are overwhelmingly positive, with users praising the ease of setup, excellent customer support, and seamless subscription management. Many users highlighted the quick response times from the support team and the app's user-friendly interface. Customers appreciated the customization options available and the ability to migrate subscriptions smoothly. However, there were a few mentions of issues with subscription breaks when customers update their details and some suggestions for additional features.

Highlights

Ease of setup and user-friendly interface
Excellent customer support
Smooth subscription management
Customization options
Subscription break issues and feature suggestions

Rating Breakdown

  • 5
    92% (1,622 ratings)
  • 4
    5% (96 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2024

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

July 24, 2024

The app works well. Can slow the customer experience a little due to the volume of products we offer the subscription on. Features could be better. We offer discounts depending on how often someone gets a product and when another product is added to the plan, it puts it at full price and doesn't respect the frequency. Many of our customers struggle to manage the plans themselves as products don't add when they do it so there's a lot of manual customer service tickets.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

July 23, 2024

Their customer service was quick and responsive! While we haven't yet launched our subscription products, the Seal Subscriptions Team were quick to address a small issue we had with certain phrasing of an error our store had run into while testing. They went into the app and enabled text editing for the option! Thank you very much!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Great customer support, amazing features, highly customizable - highly recommended! ✨

Using app

--

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more