Shop Erin Regan review for Seal Subscriptions App
June 28, 2023
uninstalled on May 18, yet the company continues to charge us a monthly fee!!! And of course Shopify won't assist. Beware!
Update 2023-07-05: We have sent you multiple emails about this, but we can't seem to get a hold of you anymore. If anyone else is reading this, the charges for apps are always processed automatically by Shopify for the billing periods that are started when the app is still installed with a premium plan. In case you get charged for the billing period which was started just before you uninstalled the app, you can simply contact us at [email protected] and we will be more than happy to approve and issue a refund. Original reply: Hi, We have sent you an email about this and will be more than happy to process this refund, but we first need to receive a reply from you on the email we sent you where we asked you a few things :) Can you please check your inbox (and spam folder) for an email from [email protected]? Thank you. We are looking forward to your reply so we can process this refund :)