Professional Botanicals review for Seal Subscriptions App
Nov. 29, 2023
Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.
Thank you for your review :) Overall, if you have any issues with the app, it is best to send us an email to support@sealsubscriptions and we will help you out. But let me also reply to your question here. As per credit card industry's security standards, we mustn't save or handle any full credit cart data. However, Shopify allows you to updated the credit card information for some payment methods directly on the customer's profile in Shopify. You can check if you can also do this in your case in Shopify admin > Customers > click on the customer and then on the right side, you should have an option to update the credit card data next to the payment methods ;) Regards, Seal Subscriptions team
