Tappwater review for Seal Subscriptions App

Hi, Apologies if your experience with our support team hasn't been perfect. If an issue is happening on our side, then our team usually resolves these issues in up to 24 hours or even earlier over work days. In your case, you sent an email to us on a Friday afternoon and one of our support agents recognized the urgency of your issue and replied to you as soon as possible on a Saturday, even though most of our team is out of office over the weekend. He requested more info about the issue and when you sent us an email with more info on Monday, he immediately recognized that the issue wasn't happening on our side, but instead was happening in the integration between Shopify and Stripe. Due to the issue not happening on our side, he immediately asked you to contact Shopify Support about this, which you also did and then, the issue was resolved by Shopify a day or two later :) Having said that, we are happy to have you as a customer and are looking forward to helping you run your business through our platform :) Best Regards, Seal Subscriptions app team