Positive Science People review for Seal Subscriptions App

Update: I am downgrading my review to one star as this still hasn't been fixed. Be aware that every time a customer moves house and changes their address, or updates the billing details, the subscription will break, without notifying the seller. The link you can send to the customer to update their billing details does not resolve it. This is a huge flaw in the app as it creates a lot of friction for the customer, extra work for the seller, and some lost business. I've messaged Seal several times about this, but all they suggest is setting up a new subscription. By that time it's often too late - the customer has either moved on or I have to give them a free product to make up for the inconvenience. In addition, while their customer support is fast, the quality of the replies is often poor and requires multiple emails going back and forth.