Pet Gently review for Seal Subscriptions App

3 / 5

Jan. 23, 2026

We are experiencing double charging to the customer. The customers have proof of double payment for the subscription but we don't see them on our end. I've send an email to your support regarding this with no response.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, I have searched in our support system, but I couldn't find any email form your domain petgently.com so I just sent you an email to your support address about this. Can you please get back to me at [email protected] so I can check what is going on there? Thank you

Seal Subscriptions App for Shopify
Seal Subscriptions App
4.9 star
2,387 reviews

Increase sales & retention with subscriptions & memberships!

Shopify App Store