Shopify Search & Discovery
Shopify Search & Discovery: Customize your storefront search
Rating
3.6
feedback
482
chart
#276
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
6%
-
Less than a month
22%
-
Less than a year
40%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are predominantly negative, with users expressing frustration over limitations such as the 5,000 product cap, inability to filter by tags, and issues with recommended products not sticking or displaying correctly. Users have also criticized the lack of customization options, slow performance, and glitches with filters. On the positive side, some users have praised the app for its ease of use and helpful support team. Suggestions for improvement include increasing the product filter limit, enhancing recommendation features, and providing better search functionality. Overall, the app seems to have potential but falls short in meeting the diverse needs of merchants.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing
Nov. 19, 2025
This pathetic 5,000 product limit is a total joke in late 2025, once your collection hits 5,001 items, EVERY filter vanishes completely. No price, no brand, no size, no fitment, no vehicle compatibility – nothing. Customers get dumped onto an endless, unsearchable wall of products and immediately abandon cart. I sell alloy wheels and vehicle parts: a single "All Wheels" collection blows past 10k–20k variants in days. Filters die instantly, forcing me to hack the site into hundreds of tiny, stupid sub-collections ("Wheels – Brand A 17-inch", "Wheels, Brand B Black", etc.). The navigation is now a confusing nightmare, looks like a cheap amateur site, SEO is destroyed, and customers rage-quit because they can't find anything. Conversions? Obliterated. Bounce rate? Through the roof. Support tickets? Exploded with "your site is broken" complaints. Shopify's official "fix" is to split everything, yeah, thanks for killing the customer experience on every automotive, electronics, or fashion store with actual inventory. This limit hasn't budged in years despite thousands begging for 50k+. Total garbage. Avoid this "free" app like the plague and pay for a real third-party solution that isn't stuck in 2015. Shopify, remove this insulting 5k cap NOW or admit you don't want serious merchants. One star is generous.
Nov. 18, 2025
Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs
Nov. 17, 2025
All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.
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