Shopify Search & Discovery
Shopify Search & Discovery: Customize your storefront search
Rating
3.6
feedback
485
chart
#269
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
6%
-
Less than a month
22%
-
Less than a year
40%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects include easy setup, helpful customer support, and the ability to improve search and product discovery. On the other hand, negative aspects highlighted by users include limitations in functionality, difficulties in configuration, issues with filters, and slow performance. Some users also mentioned the need for more customization options and improvements in recommendations.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
This pathetic 5,000 product limit is a total joke in late 2025, once your collection hits 5,001 items, EVERY filter vanishes completely. No price, no brand, no size, no fitment, no vehicle compatibility – nothing. Customers get dumped onto an endless, unsearchable wall of products and immediately abandon cart. I sell alloy wheels and vehicle parts: a single "All Wheels" collection blows past 10k–20k variants in days. Filters die instantly, forcing me to hack the site into hundreds of tiny, stupid sub-collections ("Wheels – Brand A 17-inch", "Wheels, Brand B Black", etc.). The navigation is now a confusing nightmare, looks like a cheap amateur site, SEO is destroyed, and customers rage-quit because they can't find anything. Conversions? Obliterated. Bounce rate? Through the roof. Support tickets? Exploded with "your site is broken" complaints. Shopify's official "fix" is to split everything, yeah, thanks for killing the customer experience on every automotive, electronics, or fashion store with actual inventory. This limit hasn't budged in years despite thousands begging for 50k+. Total garbage. Avoid this "free" app like the plague and pay for a real third-party solution that isn't stuck in 2015. Shopify, remove this insulting 5k cap NOW or admit you don't want serious merchants. One star is generous.
Nov. 18, 2025
Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs
Nov. 17, 2025
All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.
Nov. 7, 2025
I have never used such app, there is no way to show what I customised for my customers which is unacceptable.
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