Shopify Search & Discovery

The reviews are overwhelmingly negative, with a small number of positive comments from users who found the app easy to use, liked its filters, and said it worked well or as described. However, the dominant sentiment is that recent updates have made the app worse, unstable, or unusable. Many merchants say search results are now inaccurate, returning unrelated products, failing to find items by SKU, barcode, vendor, or partial names, and ignoring product descriptions or metafields. Several reviewers also complain that key functionality was removed or limited, such as synonyms, filter counts, availability settings, and tag limits, which they feel makes the app less customizable and forces them toward third-party solutions. A second major concern is that changes appear to have been introduced without warning and have disrupted existing storefronts. Reviewers repeatedly mention that the app worked well before a June 2026 update, but now behaves unpredictably, is difficult to configure, or requires workarounds and coding to restore basic behavior. Some also report translation issues, instability, and support frustration. Overall, the reviews suggest the app still has useful filtering and recommendation features, but recent changes have significantly damaged trust and usability for many merchants.