FRANCE CHR review for Shopify Search & Discovery
July 12, 2023
Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work
Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!
Shopify Search & Discovery: Customize your storefront search