Zèta review for Shopify Search & Discovery
Feb. 22, 2024
Hello, Thank you for this application which works well overall. However, there is a HUGE problem with the filter section: products that are out of stock are still proposed. In our case, we're talking about a filter by size (shoe), and by selecting the filter, all the models are displayed, whether they're in stock or NOT. This creates a huge sense of frustration on the consumer side. Please solve this problem as soon as possible!
Hi there; you can control the display of out of stock product variants in search results from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
Shopify Search & Discovery: Customize your storefront search