Gembellish review for Shopify Search & Discovery

1 / 5

April 29, 2024

The install messed up my 'select options' on every page. My ring sizes, gemstone type and metal type selection has been replaced by 'Default Title' dropdown menu. Cannot seem to recover these even after uninstalling the app. Very disappointed and panicked right now due to my website coming to a halt.

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

The app does not modify theme files or change product variant options, so it would not have been able to change your product option selectors. The only product information it edits are recommended products which you can manually set. With that said, we're sorry to hear about this issue. "Default title" is what Shopify titles variants when there are no product options, so it sounds like some other application or workflow removed your product options/variants. This also could have also been the result of a product CSV upload overwriting your exisiting products. Depending on your product catalog size, uploading a revised CSV may be a solution https://help.shopify.com/en/manual/products/import-export/using-csv.

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Developer
Shopify App Store