Robert David Home review for Shopify Search & Discovery

1 / 5

Aug. 28, 2022

The screen is blank. It does not work in any modern updated browser for me. Now it is impossible to edit Filters on any website. Have tried contacting Shopify but they keep saying I need to login to create a ticket. 1. I am logged in. 2. I contacted you via the app header from one of the stores I am using (the only bit that appears). 3. It has my email address in the ticket, so I must be logged in. Am I supposed to login somewhere else to contact you? EDIT: Also need to say, I never installed this app. It just appeared and broke the website for over 24 hours, with no confirmation from Shopify.

Using app

13 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.

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Developer
Shopify App Store