Rating
3.0
feedback
6
chart
#3,814
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
17%
-
Less than a month
67%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Search Atlas is a Shopify app that has received mixed reviews from users. Positive aspects include its powerful search functionality that enhances store search, advanced filtering, autocomplete suggestions, and typo tolerance. Users appreciate the intuitive interface, easy setup, and the analytics feature for tracking user behavior. On the other hand, negative reviews highlight issues such as app not working after subscription, difficulties in logging in, lack of support, and slow response times. Some users have expressed frustration with the app not functioning even after payment, leading to concerns about the legitimacy of the service. Overall, Search Atlas seems to offer valuable features for improving search performance, but there are concerns about reliability and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2025
Search Atlas has been a productive tool for us so far. It's allowing us to address many of our website issues quickly and in bulk. Their team has been very responsive, and their webinars and web meetings have been useful. The OTTO store audit provides valuable insight and convenient options to correct issues. Special thanks to Jason for his time and efforts.
March 28, 2025
Search Atlas is a powerful Shopify app that enhances store search functionality, making it faster and more accurate. The app provides advanced filtering, autocomplete suggestions, and typo tolerance, ensuring a seamless user experience. Its intuitive interface and easy setup make it a great choice for store owners looking to improve search efficiency. Additionally, the analytics feature helps track user behavior, allowing for data-driven optimizations. Highly recommended for improving search performance and boosting conversions!
Jan. 16, 2025
Shame there isn't an option for 0 stars. I installed the app, subscribed and was charged $99. App hasn't worked since. Can't log in, no trace of my payment; however, it shows on Shopify billing as Search Atlas.... absolutely no help from support. They just keep stringing you along. Very frustrating for a small business to have to deal with this and not get any help.
Nov. 25, 2024
The Search Atlas App does not work. The Free trial didn't work, so we subscribed and paid USD$199. THE APP STILL DIDN'T WORK. The app developer refuses to refund our money and has been particularly unhelpful. Don't waste your time or money, this business is 100% a scam.
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