All reviews

Rating Breakdown

  • 5
    29% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    71% (5 ratings)

Reviews with Text

  • 100% (7)
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1 / 5 Share

Dec. 4, 2025

took money. cant make an account on shopify app. go to website and wants credit card info to make account. no thanks i already paid.

Using app

--

Total reviews

2

Average rating

1.0

1 / 5 Share

Aug. 23, 2025

I have subscribed and paid, but I can not access the app !

Store

RugSpot

Using app

22 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 5, 2025

Worst experience i had with apps since 2012! I tested their free trial version. Then tried to sign up for paid version to test further functionalities. then i had been charged for 2 different accounts which i haven't signed up for. Now the real nightmare begins. Their customer support is terrible. Talking to AI then to operators who ask me the same questions over days and give me the same answers over days. It took me endless hours chatting with different persons telling me the same and asking me the same questions over and over again. They even do not understand how Shopify actually works - although they claim to be Shopify ready. I spend more than a week explaining the same thing over and over again. In the end I got so frustrated- I simply gave up… If you value your health - don't do it

Using app

5 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 25, 2024

The Search Atlas App does not work. The Free trial didn't work, so we subscribed and paid USD$199. THE APP STILL DIDN'T WORK. The app developer refuses to refund our money and has been particularly unhelpful. Don't waste your time or money, this business is 100% a scam.

Using app

3 days

Total reviews

9

Average rating

4.6

1 / 5 Share

Nov. 11, 2024

Paid 3 days ago no access. Support is very slow and do not seem to care.

Using app

1 day

Total reviews

4

Average rating

3.8