Rating
2.2
feedback
14
chart
#7,764
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
-
Less than a day
7%
-
Less than a month
50%
-
Less than a year
7%
-
More than a year
0%
Reviews Summary
The reviews for the Search Atlas app on Shopify are mixed, with both positive and negative feedback. Positive aspects include the ease of setup and time-saving features of the OTTO app, which streamlines tasks and enhances automation for store owners. Users appreciate the advanced search functionality, filtering options, and typo tolerance provided by Search Atlas, along with the valuable insights from the store audit and analytics feature. On the other hand, negative themes in the reviews include billing issues, such as being charged without being able to use the app, difficulties in accessing the app after payment, unresponsive customer support, and concerns about the app not working despite subscription payments.
Highlights
Review RSS Feed
All reviews
May 21, 2026
Avoid this company at all costs. I installed the search atlas app subscribed to a plan, payment was taken. When trying to access the app it is asking me to subscribe again. The developer is no help resolving this issue or recognising the problem. 24hrs later I am still out of pocket and three hours wasted. I am now left trying to get a resolution through Shopify. AVOID AT ALL COSTS
Jan. 5, 2026
At this point I'm starting to this SearchAtlas is some kind of scam. Installed the app, couldn't even select a plan or use the app and yet we were charged $200 per month for 3 months before we noticed. DO NOT INSTALL THIS APP.
Dec. 23, 2025
Hello, I am receiving the "410 Gone" error when I try to open my Search Atlas app. How and when can this be resolved? Thank You, Martin
Dec. 22, 2025
OTTO is a great app that makes automation on Shopify very easy. The setup is simple, and it saves a lot of time managing tasks. Highly recommended for store owners who want to streamline their workflow.
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