MOWO Studio review for Section Store: Theme Sections
Oct. 2, 2024
I tried the video pop section in my Shopify store. Unfortunately, it doesn't work in the mobile version. The support couldn't solve the problem either, which is why they refunded me the full amount in the end.
Hi Lisa, Daniel here - founder of app. First i've gone ahead and refunded ☺️ Generally one-time purchases in Shopify is non refundable which is also stated when purchasing. However of course if there is something evidently wrong with the product we will of course refund. Happy to take a second look to see if we can fix things and make it as you want. From reading the whole thread it seems like we tried already but the results just weren't what you've looking for. Happy to personally give it a second try (if it will save you money long term - not sure what solution you found). Hope to hear from you ☺️
