![[Maestrooo] Section Feed for Shopify](https://cdn.shopify.com/app-store/listing_images/475bf92cfa1ccac6cc004c130f5748ab/icon/CIvht9n0lu8CEAE=.jpg){kind=icon}
[Maestrooo] Section Feed
Showcase an Instagram feed on your online store
Rating
3.7
feedback
76
chart
#3,544
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
4%
-
Less than a month
11%
-
Less than a year
39%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of installation and customization options offered by the app. They find it user-friendly, quick to set up, and compatible with various themes. Users also praise the app for being free and for enhancing the appearance of their online stores. Additionally, some users commend the responsive customer support provided by the developers. However, on the negative side, several users have reported issues with the app not working properly, such as failing to update posts in real-time, crashing, or losing connection with Instagram. Some users also express frustration with the lack of support contact information and difficulties in reaching out for assistance. Overall, while the app has received positive feedback for its functionality and design, there are concerns regarding its reliability and support services.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 25, 2024
maestrooo mean a great service , i am using there theme it just awesome and i really pleased there service. you should try. thanks maestrooo!What a compliment you make to us, our support team thanks you, we are always very happy to help the merchants who trust us.
March 25, 2024
App does not update posts on the website in real time and it randomly skips multiple posts. We'd like to get in touch with your support but the support contact info is nowhere to be found.
Feb. 28, 2024
Keeps crashing or doesn't work. Support says its an IG issue but every single other IG feed app gets it right without issues. Makes you questions the capabilities of Maestroo as a whole, and I'm starting to regret buying the Prestige theme...
Hello. We're sorry to hear about your bad experience. A few things to note though: * The current issue impacting Section Feed is indeed due to Instagram ; our app has been revoked without prior notice, which suddenly leaded the app to stop working. We have unlisted the app so new merchants can't install it anymore, and we have currently re-submitted the app for validation against Instagram. Please note this usually take a few days. We will warn you once the app is reverted. * Regarding our themes, this is unfair. Our theme is a paid product, while this app is a free product that we released to merchants for free, when Instagram blocked the ability for themes to directly get Instagram media. We developed and offer this app for free, we've never made a single dollar of revenue on it since its release a few years ago; this is an app that we maintain and develop on our free time. The app is being used by more than 30,000 merchants on Shopify, and we always decided to keep this app free, despite the high support cost and maintenance. Also, as for any system that depends on a third-party (here Instagram), such issues might arise (this is the first time it has happened in 5 years), and while we're sorry about the inconvenience it is causing, please note that we're doing our best to try to have Instagram re-activate the app, so that it can be up and running. But please do not compare this app to our themes, which is our paid product, developed by a different team, and supported by over 15 people in the company.
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