All reviews

Rating Breakdown

  • 5
    75% (55 ratings)
  • 4
    1% (1 ratings)
  • 3
    4% (3 ratings)
  • 2
    3% (2 ratings)
  • 1
    16% (12 ratings)
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2 / 5 Share

Nov. 18, 2021

I have encountered a situation. It seems that it needs to be repaired and improved before it can be used normally.{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}

Store

ZITUNG

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. We are indeed facing a temporary outage, our app has been disabled temporarily by Instagram yesterday. We are working with them to make sure to restore it as soon as possible (hopefully this week). In the meantime I would recommend you to hide temporarily the section on your store. We will let you know once it is restored. Thanks for your patience and sorry for the inconvenience this is causing to you.

2 / 5 Share

March 28, 2021

I Added this app to Debut theme and now i'm unable to re-arrange my store content. the app is good but has too many bugs.

Store

Unilush

Using app

8 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review. Unfortunately, I can see you did not contacted us at support, so we do not have any way to inspect your issue. We would like to remind our customers that review is not a support channel, so if you have any issue please make sure to reach us first at support, as it is very unfair to leave negative review without allowing us first to check your problem. In your case though I believe your issue is unrelated to the app at all. Shopify recently changed the way sections are re-orderable in the interface. In the past the whole section was drag&droppable. However one or two weeks ago the interface has changed, and you now need to click on the small six icons that appear next to the section (only this part can be used for re-order the section). Please make sure to try this first, and in case you are still experiencing issue, please reach us at support directly, we will be happy to help!