Seers GDPR Cookie Banner
Seers: Cookie Consent Banner for Shopify Stores Made Easy
Rating
4.0
feedback
4
chart
#4,440
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the customization options offered by the app, especially in terms of adding extra layers of consent for GDPR compliance. The support team is praised for their knowledge, patience, and willingness to assist users in setting up the app according to their requirements. Additionally, users find the app easy to install and customize, making it a valuable tool for ensuring compliance with data privacy regulations. However, on the negative side, there are concerns raised about the app's compliance with GDPR, with one user stating that it does not meet the requirements. Furthermore, there are complaints about the lack of responsiveness from the support team, even to inquiries from Shopify employees, which is seen as unprofessional and concerning.
Highlights
Rating Breakdown
All reviews
Dec. 16, 2022
I didn't try this app at first because there wasn't very many reviews. But, I did as I tried EVERY app for GDPR and this was the finale app. I needed special customization for a vendor. Not only to be able to add a cookie which most apps allow you to do but I needed to add an extra layer of consent. This was the ONLY app that allowed that customization. I am a novice with CMP and the support team took the time and had a call with me and allowed me to explain the requirements I needed (as well as I could, being new to CMP/GDPR). He completely helped me set up all the variances, added the cookie and the extra layer of consent. It took a couple of days due to the time difference. I am so extremely grateful for his knowledge and patience with me trying to understand it all. This app is also much cheaper than the other apps I tried and yes, it is complex but it needs to be to be compliant. Their support makes it easy!
Aug. 17, 2022
We used the app to let our customers know about our cookie usage on our website and app integrates seamless on the website. Excellent app, must have app for every store owners
Nov. 11, 2021
It takes only three simple steps to install and the product is extremely easy to customize via the product dashboard to ensure that your ecommerce store complies with GDPR and other Data Privacy Regulations.
Sept. 14, 2021
Keinesfalls installieren!!! Diese App entspricht nicht der DSGVO und zudem lässt sie sich nicht mehr komplett deinstallieren. Der Support hält es nicht mal für nötig auf Anfragen von Shopify Mitarbeitern zu antworten. Sehr unseriös!!!
We apologise for any difficulties you experienced while removing the software. Following these instructions will allow you to effortlessly uninstall/delete this app from your store: https://www.youtube.com/watch?v=VHoqI9lfklY Note: Neither the App nor any service provider can guarantee your complete compliance with any privacy law, such as the (GDPR, DSGVO, LGPD etc.)
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