Vivid Light Bars review for Segment

1 / 5

July 19, 2023

Their customer service basically doesn't understand any technology, but they basically can't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. This app is not recommended, it's a huge pitfall, I contacted them over 30 times and everyone told me it's not their job and need to find an executive, it sounds ridiculous, no support

Using app

18 days

Total reviews

16

Average rating

3.6

Developer Reply

Hi there, Thank you for sharing your feedback! I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied. We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else. We appreciate the time to leave a review - every piece of feedback helps us learn and get better.

Segment for Shopify
Segment
4.8 star
12 reviews

Customer data from Shopify to Twilio Segment

Developer
Shopify App Store