Twilio Segment by Littledata
The reviews for the Shopify App are mostly positive, highlighting the ease of setup, seamless integration with Shopify data, and excellent customer support provided by the app's team. Users appreciate the app's functionality in streamlining e-commerce events into Segment and its ability to save development time. However, there are some concerns raised in a few reviews regarding connection errors to Shopify and Google Analytics, the use of old UA Tag instead of GA-4, and the pricing being a bit high. Despite these issues, the app is praised for its effectiveness in providing reliable event data for critical e-commerce events.
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The app works as described, setup is easy and support is fast and helpful!
Their customer service basically doesn't understand any technology, but they basically can't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. This app is not recommended, it's a huge pitfall, I contacted them over 30 times and everyone told me it's not their job and need to find an executive, it sounds ridiculous, no support
Hi there, Thank you for sharing your feedback! I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied. We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else. We appreciate the time to leave a review - every piece of feedback helps us learn and get better.
Segment is essential to our store, Littledata did an amazing job with this app, works seamlessly, also the support team are incredible! Give a shot and be amazed at how easy it is to integrate Shopify data with Segment.
We heavily rely on Littledata to stream our e-commerce events into our Segment pipeline. The team at Littledata are fantastic, always highly responsible and ready to help out with our custom requirements. We're never left without clear solutions. Thank you team!
I'm not sure how we would have properly integrated with Segment without this app and without having Shopify Plus, so this was a life saver for our headless implementation! I really appreciate that they have dedicated documentation specifically for headless stores. The set up was a breeze and we will continue using this even when we're on Shopify Plus as it will save a lot of development time.
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