Unitpricer ‑ Weight Size Vol.

Thank you for your review. The app should definitely load within 1-2 seconds. The loading time for the app depends on the quality of the WiFi connection. Additionally we had the experience that older iPad models usually can cause a long waiting time too. Feel free to contact us at [email protected] if you have further questions or if your device is new and the wifi quality is good. We'll look into that issue immediately then.

Thank you for your review. As we were not in touch before we're wondering what you mean by "the app doesn't load at all"? Do you see a white screen or any kind of error message? I'm sure we can sort this out if it's not a device specific problem which is unfortunately often the case with Shopify POS. I'd greatly appreciate if you could get in touch with us via e-mail to [email protected].

Hi Earth Garden Farms, thank you for your feedback! I'm very sorry to hear that you had a not optimal experience while using our app. The loading times depend highly on your device and your Wifi connection. Normally the app loads within 3-4 seconds on the first load of the day and then in 2-3 seconds for subsequent loads. There's not much we can do about it unfortunately as the app loading speed also depends a lot on Shopify POS connecting to our servers. The missing analytics was actually a bug that happened because of a changed API on Shopify's side. We've fixed it immediately and the analytics are available again. Thank you very much for bringing this up to our attention! We're planning to release a big update later this year which will also give Unitpricer access to the online store. Would be great if you can give us another try when you feel ready and contact our support if you have any further issues! Best regards, Daniel

UPDATE 2021: Unitpricer now supports taxes & tax exemptions on a per product basis. ------ Original message (2020): Hi Gull Meadow Farms, thank you so much for your review! We highly appreciate feedback from our customers. Especially tips about features that do not work as expected helps us to make sure that we improve the right things. Fortunately I have good news in regards to both issues you described in your review: Tax: There's a workaround for this: You can set the standard tax settings for your products to 0% in your store's tax settings and only apply taxes to the products that actually should be taxed. Since Shopify always applies the standard tax rate to all the products that our app creates, this will fix the issue you described. We're also working on a new solution that will remove the need for this workaround: Our app has to use Shopify's "Quick Sale Product" feature, which is basically designed for exactly our use case. Unfortunately Shopify doesn't allow setting specific tax rates for quick sale products. We hoped for an update in the new Shopify POS app that has been released recently, but unfortunately it didn't happen. That's why we're already working on a solution for this scenario that we'll release later this year: Our plan is to create new products on the fly which can have the same tax rate like the main product.