Sellbrite
Easily sell on Amazon, eBay, Etsy, Walmart & more
Rating
3.7
feedback
117
chart
#555
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
5%
-
Less than a month
20%
-
Less than a year
44%
-
More than a year
27%
Reviews Summary
Sellbrite has received mixed reviews from users. Positive aspects include the ease of use, helpful customer service, and the ability to sync inventory across multiple sales channels. Users appreciate the free plan option and the dedication of the support team in resolving issues. However, negative feedback revolves around issues with real-time syncing, overselling products, and limitations in functionality such as manual updates and lack of automation. Some users have also expressed frustration with the response time and effectiveness of customer support.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
App only allows 100 variants to be imported from Shopify, despite that limitation being lifted from Shopify itself months ago. Agents had no idea about this until we notified them, and first tried to argue that it wasn't their limitation... They "opened a ticket" and assured they'd update as the ticket progresses, but we have heard nothing from them other than when we reach out for updates. Was told when we did our October check-in that they were about to roll out testing, and yet, still nothing. Several variants have been managed manually for months now. An absolute nightmare for our small team, and now we are having to shop around for an inventory manager that can actually manage our inventory... Very disappointed in what was once a decent service.
Dec. 24, 2025
Products are syncing when we publish on sales channel for the first time. After that there is no real time syncing of price and inventory. So we had oversold products. Support is very fast but we only get basic and generic feedback. Videos are very basic. Nobody really looks at our issue. Cannot resolve issues. I have now received the information that free plans sync only every 2 hours and paid plans sync every 15 minutes. This clarifies my issue, but I had not seen anywhere this information before. With free plan you still have the risk of overselling if you get an order within the 2 hour sync cycle. I changed my rating to 3 stars. New update: this app is definitely not syncing correctly. We had 2 orders on eBay for products no longer available. We had to cancel the orders. Not good for customers, not good for complying with eBay policies. It looks like the "eBay listings" on the app do sync with listings on my "base" inventory downloaded on the app. But the eBay listings on the app do not actually sync with products already listed on eBay, after having listed them on eBay from the app. The sync only happens the first time they are listed on eBay, but no sync afterwords with eBay. These orders were in fact no longer in stock since August 25!! Still showing available on eBay. No longer showing available from the products downloaded to the app. Avoid this app to avoid embarassment with customers and risk for not complying for eBay rules. This can be very costly. We have about 20,000 products, of which 622 on eBay. Impossible to keep checking each and every product one by one.
We sincerely appreciate you taking the time to update your review and share these additional details about your experience. Issues like overselling are exactly what we want to help prevent, and we take your concerns seriously. I want to address your latest update directly: Sellbrite is designed to continuously sync inventory from Sellbrite to each of your sales channels. This means that when items sell on eBay (or any connected channel), those inventory changes should sync back to Sellbrite, and then out to all other channels within your plan's sync interval. The situation you're describing, where products sold in August were still showing as available on eBay in December, suggests something may be misconfigured in your account setup. This is not normal behavior for our app, and we'd very much like the opportunity to investigate what's happening. Our support team has reached out multiple times to gather specific examples and review your account configuration, but we haven't been able to connect with you yet. We genuinely want to resolve this for you and ensure Sellbrite works reliably for your business. Please respond to our support emails or reach out directly so we can investigate your specific setup and make this right. We're here and ready to help as soon as we hear from you.
Nov. 15, 2025
Great little app, I have been using it for years with few issues. It's the only app around with a useful free plan that can sync your Shopify store inventory with Etsy and Ebay. Very easy to use.
May 6, 2025
We’ve been experiencing serious issues with Sellbrite allowing Amazon to oversell our inventory for over a month now. Initially, we assumed it was a mistake on our end, but after closely monitoring the situation, we discovered that Sellbrite was not syncing any inventory data from our Shopify store. Multiple products that are marked as drafts with zero inventory in Shopify are still showing quantities of 5–10 in Sellbrite. We reached out through live chat in hopes of resolving the issue, but after waiting seven days with no action taken to even open a support ticket, we’ve had enough. We're removing the app from our store and actively seeking a more reliable solution. If you're a business managing a large catalog and need accurate inventory syncing with Amazon, this is definitely not the solution.
Thank you for taking the time to provide a review. We apologize if there was some sort of miscommunication on this. We did reach out multiple times to try and help resolve the issue you were reporting but never received a response back. If you are still seeing a problem with your inventory please contact us so that we can prioritize getting this resolved for you immediately. Accurate inventory management is critical, and we're committed to making this right.
June 22, 2025
Highly Recommend Sellbrite! Sellbrite has been an absolute game-changer for my inventory management! Their team is responsive, helpful, and truly dedicated to their customers. I’ve always felt supported and valued while using their platform. A special shoutout to Lilah, who provided exceptional service—her knowledge and assistance made all the difference! Thank you, Sellbrite team, for your outstanding support and commitment to excellence! Would definitely recommend to anyone looking for a reliable inventory management solution!
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