Sellbrite for Shopify
Developer
View on App Store

Rating

3.7

feedback

118

Reviews

chart

#525

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    28%

Reviews Summary

Sellbrite has received mixed reviews from users. Positive aspects include the app's ability to sync inventory across multiple sales channels, the helpful and responsive customer service, and the user-friendly interface. Users appreciate the free plan option and the ease of use. However, negative feedback revolves around issues with real-time syncing of inventory, overselling problems, and limitations in the app's functionality. Some users have experienced difficulties with inventory accuracy, slow response times from customer support, and challenges with syncing listings between platforms. Overall, Sellbrite seems to be a useful tool for inventory management but may have room for improvement in certain areas.

Highlights

Mixed reviews highlighting positive aspects like inventory syncing and customer service, but also negative feedback on real-time syncing and overselling issues.
Positive feedback on user-friendly interface and free plan option.
Challenges with inventory accuracy, slow response times from customer support, and limitations in functionality.
Difficulties with syncing listings between platforms and issues with overselling problems.
Room for improvement in certain areas based on user experiences.

Rating Breakdown

  • 5
    69% (81 ratings)
  • 4
    5% (6 ratings)
  • 3
    5% (6 ratings)
  • 2
    5% (6 ratings)
  • 1
    16% (19 ratings)

Reviews with Text

  • 100% (118)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 20, 2026

App only allows 100 variants to be imported from Shopify, despite that limitation being lifted from Shopify itself months ago. Agents had no idea about this until we notified them, and first tried to argue that it wasn't their limitation... They "opened a ticket" and assured they'd update as the ticket progresses, but we have heard nothing from them other than when we reach out for updates. Was told when we did our October check-in that they were about to roll out testing, and yet, still nothing. Several variants have been managed manually for months now. An absolute nightmare for our small team, and now we are having to shop around for an inventory manager that can actually manage our inventory... Very disappointed in what was once a decent service.

Using app

Almost 11 years

Total reviews

4

Average rating

4.0

1 / 5 Share

Dec. 24, 2025

Products are syncing when we publish on sales channel for the first time. After that there is no real time syncing of price and inventory. So we had oversold products. Support is very fast but we only get basic and generic feedback. Videos are very basic. Nobody really looks at our issue. Cannot resolve issues. I have now received the information that free plans sync only every 2 hours and paid plans sync every 15 minutes. This clarifies my issue, but I had not seen anywhere this information before. With free plan you still have the risk of overselling if you get an order within the 2 hour sync cycle. I changed my rating to 3 stars. New update: this app is definitely not syncing correctly. We had 2 orders on eBay for products no longer available. We had to cancel the orders. Not good for customers, not good for complying with eBay policies. It looks like the "eBay listings" on the app do sync with listings on my "base" inventory downloaded on the app. But the eBay listings on the app do not actually sync with products already listed on eBay, after having listed them on eBay from the app. The sync only happens the first time they are listed on eBay, but no sync afterwords with eBay. These orders were in fact no longer in stock since August 25!! Still showing available on eBay. No longer showing available from the products downloaded to the app. Avoid this app to avoid embarassment with customers and risk for not complying for eBay rules. This can be very costly. We have about 20,000 products, of which 622 on eBay. Impossible to keep checking each and every product one by one.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely appreciate you taking the time to update your review and share these additional details about your experience. Issues like overselling are exactly what we want to help prevent, and we take your concerns seriously. I want to address your latest update directly: Sellbrite is designed to continuously sync inventory from Sellbrite to each of your sales channels. This means that when items sell on eBay (or any connected channel), those inventory changes should sync back to Sellbrite, and then out to all other channels within your plan's sync interval. The situation you're describing, where products sold in August were still showing as available on eBay in December, suggests something may be misconfigured in your account setup. This is not normal behavior for our app, and we'd very much like the opportunity to investigate what's happening. Our support team has reached out multiple times to gather specific examples and review your account configuration, but we haven't been able to connect with you yet. We genuinely want to resolve this for you and ensure Sellbrite works reliably for your business. Please respond to our support emails or reach out directly so we can investigate your specific setup and make this right. We're here and ready to help as soon as we hear from you.

5 / 5 Share

Nov. 15, 2025

Great little app, I have been using it for years with few issues. It's the only app around with a useful free plan that can sync your Shopify store inventory with Etsy and Ebay. Very easy to use.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

May 6, 2025

We’ve been experiencing serious issues with Sellbrite allowing Amazon to oversell our inventory for over a month now. Initially, we assumed it was a mistake on our end, but after closely monitoring the situation, we discovered that Sellbrite was not syncing any inventory data from our Shopify store. Multiple products that are marked as drafts with zero inventory in Shopify are still showing quantities of 5–10 in Sellbrite. We reached out through live chat in hopes of resolving the issue, but after waiting seven days with no action taken to even open a support ticket, we’ve had enough. We're removing the app from our store and actively seeking a more reliable solution. If you're a business managing a large catalog and need accurate inventory syncing with Amazon, this is definitely not the solution.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to provide a review. We apologize if there was some sort of miscommunication on this. We did reach out multiple times to try and help resolve the issue you were reporting but never received a response back. If you are still seeing a problem with your inventory please contact us so that we can prioritize getting this resolved for you immediately. Accurate inventory management is critical, and we're committed to making this right.

5 / 5 Share

June 22, 2025

Highly Recommend Sellbrite! Sellbrite has been an absolute game-changer for my inventory management! Their team is responsive, helpful, and truly dedicated to their customers. I’ve always felt supported and valued while using their platform. A special shoutout to Lilah, who provided exceptional service—her knowledge and assistance made all the difference! Thank you, Sellbrite team, for your outstanding support and commitment to excellence! Would definitely recommend to anyone looking for a reliable inventory management solution!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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