All reviews

Rating Breakdown

  • 5
    73% (142 ratings)
  • 4
    6% (12 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    13% (25 ratings)
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5 / 5 Share

May 31, 2024

I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We're happy to hear you had a good interaction with the support team.

5 / 5 Share

May 1, 2024

Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike

5 / 5 Share

April 10, 2024

GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike

5 / 5 Share

April 3, 2024

The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support teams. We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite

5 / 5 Share

Dec. 6, 2023

Store

RBSys

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful 5 star rating! -Mike

5 / 5 Share

Oct. 31, 2023

LIFE-CHANGING

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much! We're thrilled to see this wonderful rating and review! -Mike

5 / 5 Share

Sept. 13, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! -Mike

5 / 5 Share

Aug. 3, 2023

So far the app has worked as designed. I'm using the free plan with the intention of upgrading to a paid version. I took a lot of time and error comparing various different apps and this one by far answered all my concerns. I contacted online support and they were able to answer and address whatever concerns that I had. They even took the time to educate me on the various functions that would benefit me greatly.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support teams! We're thrilled to see the 5 star rating. -Mike

5 / 5 Share

July 27, 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike

5 / 5 Share

July 26, 2023

I have had some problems but every time I write someone, I get a response and they work with me to get the correct response. It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is. Great people to work with.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike

5 / 5 Share

July 19, 2023

I have to give this company and it's team a five star. This is unusual for me to give such a high rating. The customer service has been off the hook. The solutions that have been provided me for multiple listings is exactly what I have been looking for.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much! We're thrilled to see this 5 star rating and review! -Mike

5 / 5 Share

July 14, 2023

Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for this wonderful rating and review! -Mike

5 / 5 Share

June 19, 2023

I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.

Using app

6 months

Total reviews

15

Average rating

4.7

Developer Reply

We're thrilled to read about your positive experience working with Sarah. Thank you for taking the time to provide us with this rating and review. -Mike

5 / 5 Share

July 31, 2024

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome! I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Using app

Almost 3 years

Total reviews

22

Average rating

4.2

Developer Reply

Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike

5 / 5 Share

May 19, 2023

I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike

5 / 5 Share

May 8, 2023

I have always received good responses from the "chat" assistance block on Sellbrite and yesterday was no different. Lilah was quick to help with the correct solution.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our live support teams. We appreciate the 5 star rating! -Mike

5 / 5 Share

May 5, 2023

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

We're thrilled to read about your positive experience with our support teams. Thank you for taking the time to post a review. -Mike

5 / 5 Share

April 27, 2023

Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app. We appreciate the 5 star rating. We'd love to better understand what you'd like to see added to the reporting to make them more valuable to you. Feel free to update this review and we'll pass along your feedback. -Mike

5 / 5 Share

Nov. 30, 2022

A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled to see this 5 star rating and review for our app! Thank you for taking the time to share your positive experience with us.

5 / 5 Share

Sept. 21, 2022

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.