Rating
4.3
feedback
194
chart
#9,354
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
16%
-
Less than a year
37%
-
More than a year
41%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. Positive themes include excellent customer service, helpful support staff, and smooth functionality of the app. Users appreciate the onboarding experience, prompt responses from customer support, and the app's ability to sync inventory across multiple channels. However, negative themes revolve around issues with inventory syncing, slow updates, bugs in the system, and difficulties in integrating with platforms like eBay and Etsy. Some users have expressed frustration with overselling, lack of proper notifications for errors, and delays in resolving issues by the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 31, 2024
I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!
May 8, 2024
It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing. Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.
Thank you for your feedback! There may have been some confusion as Sellbrite's primary feature is the ability to synchronize inventory across your channels and prevent overselling. If you weren’t seeing your inventory syncing between your channels, then it's possible you may not have had the inventory sync feature enabled. This does need to be enabled after you set up your account so we can start syncing inventory for you. This is to help prevent the system from syncing incorrect quantities to your channels during your setup/onboarding process. We would be happy to assist you in setting up these features if you ever revisit Sellbrite in the future!
May 1, 2024
Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!
Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike
April 10, 2024
GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!
We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike
April 3, 2024
The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.
Thank you for taking the time to share your experience with our app and our support teams. We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite
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