SellerActive Inventory Listing
Overall, the reviews are strongly positive about the app’s core value: it helps merchants manage inventory across multiple marketplaces, avoid overselling, streamline shipping and logistics, and save significant time. Several reviewers describe it as a critical part of their operations, noting that it is simple to use, easy to implement, and well suited for small businesses that want useful functionality without unnecessary complexity. Customer support is also a major strength in many reviews, with specific staff members praised for being responsive, knowledgeable, friendly, and helpful in getting setups and workflows working as intended. The main negatives center on billing and account management rather than the software itself. One reviewer reports slow response and issue resolution from the Accounts/Billing department, sudden account restrictions without warning, and concerns about multiple charges and refund handling. Another review notes that the software is not perfect, suggesting there may be occasional limitations or gaps in functionality, but even that reviewer felt the support team helped offset those shortcomings. In short, users value the app’s inventory and marketplace management capabilities, while the biggest frustration appears to be around billing communication and account access issues.
Review RSS feed
I’m not satisfied with the Accounts/Billing department — their response and issue resolution times are too slow. Customer support (outside of billing/accounts) has been helpful and knowledgeable on several occasions, which I appreciate. However, it’s very difficult to run an online business when account access is suddenly restricted without any prior notice or communication regarding a due payment. Proper and timely notifications are essential to avoid such disruptions. Today I sent cancellation request when i saw multiple charges on my credit card. Extra payment must be returned back as account was blocked for few days.
Overall the solution works well for sellers that are on multiple marketplaces and need inventory aggregated so not to oversell. We also find the most value from this software for using the bundle feature to uniquely merchandise our products. The software isn't perfect, however the customer support that I receive from Steve and Daniel is second to none, and coming from a background of being an integration specialist this is hard to come by, so where the program may lack, the service makes up for in my opinion. We currently sell on all major marketplaces and have found great value in the program.
SellerActive has been a critical component of our supply chain. Without their services would would not be able to easily coordinate our inventory across platforms and update shipping across logistics services.
SellerActive via Cart has been the right fit for the small business I work for. It has all the features I was looking for to streamline day to day efficiencies with cross-platform inventory, without getting bogged down with excessive bells and whistles that I'd never use but drive up cost. User-friendly platform, and easy to learn and implement. Nohea in customer support is excellent - friendly, quick to respond, direct, and actually helped me get things set up the way I wanted. I'd recommend asking for him if you go with this platform.
I love selleractive! I work with Robert, and it feels like he is part of our team. They are very responsive, and the software runs great. We look forward to expanding to more marketplaces with them. -Jodi justshoesforkids.com
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.