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Rating Breakdown

  • 5
    67% (6 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (1 ratings)
  • 1
    11% (1 ratings)

Reviews with Text

  • 100% (9)
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1 / 5 Share

Oct. 13, 2025

I’m not satisfied with the Accounts/Billing department — their response and issue resolution times are too slow. Customer support (outside of billing/accounts) has been helpful and knowledgeable on several occasions, which I appreciate. However, it’s very difficult to run an online business when account access is suddenly restricted without any prior notice or communication regarding a due payment. Proper and timely notifications are essential to avoid such disruptions. Today I sent cancellation request when i saw multiple charges on my credit card. Extra payment must be returned back as account was blocked for few days.

Store

Auto Performance Hub

Using app

10 months

Total reviews

5

Average rating

1.0