SellerChamp for Shopify

SellerChamp

Bulk-update products and route, pick-pack, and ship orders

View on App Store

Rating

2.4

feedback

5

Reviews

chart

#5,585

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    40%
  • More than a year
    40%

Reviews Summary

SellerChamp has received mixed reviews from ecommerce merchants. Some users have expressed frustration with the software, citing issues such as inventory loss, problems with multi-channel solutions, and poor customer service. Negative experiences include listings being deleted, inventory updating randomly, pricing errors, and slow response times from customer support. Additionally, some users felt that the company did not take responsibility for their mistakes and blamed the users instead. On the other hand, positive reviews highlight SellerChamp as a user-friendly tool for inventory management with excellent features, competitive pricing, and exceptional customer service. Users appreciate the quick response times from the support team and the overall customer experience provided by SellerChamp.

Highlights

Inventory loss, problems with multi-channel solutions, poor customer service
User-friendly tool for inventory management, excellent features, competitive pricing, exceptional customer service
Listings being deleted, inventory updating randomly, pricing errors
Slow response times from customer support, lack of responsibility from the company
Quick response times from the support team, overall positive customer experience

Rating Breakdown

  • 5
    40% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    60% (3 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 17, 2025

1 star is too much. DO NOT USE THIS SOFTWARE. Unless you want your business ruined. Nothing works, be prepared to lose inventory, multiple new problems every week. Multi-channel solutions are a beta at best and be prepared to pay for them to mess up your entire business. Shopify does not work, walmart does not work, ebay be prepared for listings to be deleted, inventory to update to zero randomly, templates do not work. Duplicate listings, pricing to randomly go to zero or $999.99, policy violations galore. Customer service tickets take weeks to be addressed and even then no fix. Customer service takes 3-4 days just to respond. Be prepared to be blamed for every problem as their go to is to blame the user. Stay away and use something else. These people dont care. Company is not based in Texas, complete lie. They are in India and you will not get any type of decent customer service during our normal business hours.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 15, 2025

I want to express my gratitude for discovering SellerChamp, a truly user-friendly and indispensable tool for inventory management. The excellent features, competitive pricing, and exceptional customer service have truly impressed me. The support team at SellerChamp is unparalleled in the industry! They respond to all my questions within minutes. I have not come across any other company that provides such a remarkable customer experience. Both the software and the staff at SellerChamp have exceeded my expectations. They are real people who genuinely care about their customers. I cannot recommend them enough.

Using app

About 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2025

We have been using SellerChamp for a few years now and although there was a slight learning curve, the software is very easy to use. There is also a ton of available guides and their support is readily available to assist with any questions or technical concerns. Great software with great features especially for the affordable pricing. We certainly recommend not just for the software but the company's customer service is top tier. We would recommend to anyone looking to better manage your inventory.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 31, 2024

They Deleted our listings, caused us a $10000 loss and left our website in havoc. They don't own their mistakes instead they blamed us for their incompetence. Zero Seller Support and pathetic customer service!

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 8, 2024

If you’re a Shopify business looking for a streamlined, reliable partner, avoid SellerChamp. Their platform repeatedly failed to integrate properly, and promised “all-in-one” support turned into a cycle of delays, excuses, and empty promises that impacted our sales significantly. We saw our listings plagued with errors across platforms, requiring constant oversight that drained our time and resources. Weekly calls with their team included promises of compensation and resolution, but neither materialized. On top of it all, basic services, like transparent billing through Easypost, were subpar, making it difficult to audit unexpected charges. SellerChamp fell drastically short of supporting our Shopify business and cost us momentum at a critical growth phase. Look elsewhere for a partner who delivers as promised and genuinely supports your Shopify business needs.

Using app

3 months

Total reviews

2

Average rating

3.0

All reviews

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