SellerSkills
SellerSkills inventory management and listing software
Rating
4.3
feedback
14
chart
#11,654
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2024
I recently migrated my store from eBay to Shopify and Google Merchant Store using the SellerSkills app, and I couldn't be more pleased with the experience. The process of transferring all my inventory was incredibly smooth and straightforward, thanks to SellerSkills. What truly stood out to me was the exceptional support team. They were always available to answer my questions and provided timely assistance, ensuring that I faced no issues during the migration. Their help made the transition much easier than I had anticipated. Another fantastic feature is the automatic inventory updates. After each order on different platforms, SellerSkills efficiently synchronizes the inventory, preventing any discrepancies and ensuring accurate stock levels across all platforms. Overall, SellerSkills has proven to be an invaluable tool for my business. If you're looking for a reliable solution to manage inventory across multiple platforms, I highly recommend giving SellerSkills a try.
May 21, 2024
SellerSkills is exactly what I've been needing. It has centralized my inventory across three different selling channels, making it easy to post from one shop to another. Plus, their customer service throughout the entire learning process has been outstanding!
Thank you for your wonderful review! We're thrilled to hear that SellerSkills has met your needs perfectly by centralizing your inventory across multiple selling channels. Making it easy to post from one shop to another is one of our primary goals, so we're delighted that our platform has streamlined your processes. It's fantastic to hear that you've found our customer service to be outstanding throughout your learning process. Providing excellent support is a top priority for us, and we're glad to know that it has enhanced your experience with SellerSkills. Thank you for choosing SellerSkills, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We're here to help!
Oct. 13, 2023
Perfect. Convenient application. We use it to publish products on Shopify, Amazon, eBay. Also, automatic price and availability of goods in stock updates on all marketplaces. Very comfortable, I like it. Support works perfectly - 10 stars. They respond quickly, resolve issues, and find solutions. Good luck and prosperity. Thanks for the app.
Thank you so much for your wonderful review! We're thrilled to hear that SellerSkills has been the perfect and convenient solution for your needs. It's fantastic to know that you're utilizing it to publish products across Shopify, Amazon, and eBay, and that our automatic updates for price and availability are making your experience smoother. We're delighted that you find our support team to be top-notch, and we truly appreciate your kind words and 10-star rating. Providing fast responses, resolving issues, and finding solutions are all priorities for us, and we're glad to hear that it's reflected in your experience. Thank you for choosing SellerSkills, and we wish you continued success and prosperity in your endeavors. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help!
Oct. 9, 2023
Awesome support staff, first and foremost.It is obvious they care about me as a person, not just as a customer. I need to say separate thank you to Maria and Ted from cusotomer support team.They help me create auto process to relist my products from Shopify to Google Shopping. The software itself has done just what I needed it to do so far, and the upcoming improvements are really going to round out the package for me. Thanks!
Thank you for your fantastic review! We're thrilled to hear that our support staff, especially Maria and Ted, have provided you with such excellent assistance. We genuinely care about our users as individuals, and we're delighted that you've experienced that firsthand. It's wonderful to know that Maria and Ted were able to help you create an auto process to relist your products from Shopify to Google Shopping. We're continuously working to improve our software, and it's great to hear that it's already meeting your needs. We're excited about the upcoming improvements too, and we're confident they'll enhance your experience even further. Thank you for choosing SellerSkills and for your kind words. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
July 20, 2023
I gave these guys every chance to get things working, but instead they decided to stop responding to my concerns and issues. My integrations works sometimes, other times not so well. I actually paid them for a subscription, but that was a complete failure. Nothing really works right. Not sure how there is anyone satisfied with the integration. I have not been responded to by anyone in customer support for months. This app just is not ready and should be avoided until they get there act together. I am VERY disappointed!
We're truly sorry to hear about your frustrating experience with SellerSkills. We understand how important it is for our users to have reliable support and seamless integrations, and we apologize for falling short of your expectations. Your feedback is incredibly valuable to us, and we want to assure you that we take it seriously. We've taken immediate steps to address the issues you've raised, including improving our customer support responsiveness and the reliability of our integrations. We understand that your time and investment are valuable, and we regret any inconvenience this may have caused you over the past months. We're committed to regaining your trust and providing you with a positive experience moving forward. Please reach out to our support team at [email protected] so we can assist you directly and address any outstanding concerns you may have. Your satisfaction is our top priority, and we're here to help resolve any issues you've encountered. Thank you for your patience and understanding.
June 15, 2023
SellerSkills is a valuable app that efficiently synchronizes inventory across multiple channels. While it has its shortcomings, especially for small businesses, SellerSkills continues to make improvements and provide excellent service to its users. The onboarding process offered by SellerSkills is commendable. It guides users through the setup seamlessly, ensuring a smooth transition to the platform. The customer support provided by SellerSkills is another highlight of the app. Although response times may vary, their support team exhibits professionalism and dedication. While some patience may be required, the team eventually addresses any concerns or queries effectively. Notably, Maria from their customer support team stands out for her exceptional knowledge and assistance. Furthermore, one standout feature of SellerSkills is its integration with Google Shopping. This integration allows for a streamlined experience and simplifies the process of managing products on Google's platform. Overall, SellerSkills is a valuable tool for inventory management, especially for small businesses, and I am satisfied with its performance.
Thank you for your detailed review! We're delighted to hear that you find SellerSkills to be a valuable tool for synchronizing inventory across multiple channels and that you appreciate our continuous improvements and excellent service. It's great to know that our onboarding process has made your transition to the platform smooth and that our customer support, particularly Maria, has been professional and helpful. We acknowledge that response times can vary, and we are always striving to improve in this area to better serve our users. We're also pleased that you find our integration with Google Shopping to be a standout feature. Simplifying the management of products on Google's platform is a key goal for us, and we're glad it enhances your experience. Your feedback is incredibly important to us as we continue to refine our app to better meet the needs of small businesses. Thank you for your support and for choosing SellerSkills. If you have any further suggestions or need assistance, please don't hesitate to reach out.
April 22, 2023
DO NOT USE! not user friendly. interface sucks. Even the simplest operation cannot be done. Can't even access the menu. It says "press button", but there is no button on the page. The worst app I've ever seen.
Thank you for sharing your feedback, and we're sorry to hear about your frustrating experience with SellerSkills. We understand that usability and ease of use are crucial aspects of any app, and we apologize for falling short of your expectations. We appreciate you bringing this issue to our attention, and we're here to help resolve it. It's possible that there may have been a setup issue with your account that led to difficulties accessing the menu and performing basic operations. To assist you further and ensure you get the most out of SellerSkills, we'd like to offer our support in setting up your account correctly. If you're open to it, we can schedule a Zoom call where our team will guide you through the setup process step by step, addressing any issues you encounter along the way. Please let us know if you'd like to take advantage of this offer or if there's anything else we can do to assist you. Your satisfaction is our top priority, and we're committed to ensuring you have a positive experience with SellerSkills. Thank you for your patience and understanding.
Oct. 25, 2022
Good people to work with. Works with you to fix any problems. App is easy to use and set up. Thank you!
Thank you for your positive review! We're thrilled to hear that you find our app easy to use and set up. Our team is dedicated to providing excellent support and working closely with our users to resolve any issues. Your satisfaction is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing SellerSkills!
Sept. 14, 2022
DO NOT USE THIS APP!! It completely deleted my entire store and I had to reload everything. Weeks later I am still trying to get my website back in order.
Thank you for bringing this issue to our attention. We're truly sorry for any inconvenience this may have caused you. We take matters like this very seriously, and we've thoroughly investigated the issue. As a result of our investigation, we've implemented a mechanism that allows us to reverse all changes made by the app. This should prevent similar incidents from occurring in the future. We understand the frustration and disruption this may have caused, and we sincerely apologize for any inconvenience. If you have any further concerns or need assistance, please don't hesitate to reach out to our support team at [email protected]. We're here to help.
Aug. 10, 2022
As we are new at testing SellerSkills app, we came across a few hurdles trying to connect with our Etsy store and some other areas that had a few bugs in their app. However Lucy from SellerSkills has been nothing short of being one of the best support specialists we've ever come across. She took the time to go through all our concerns and address them one by one with very useful information. She also provided video guide responses to our questions which was so helpful. Lucy also arranged to have the bugs in their app that we raised fixed in such a short time and further enhanced the SellerSkill app to offer better and easier options. There is still some room for improvement but when comparing this app to many others on the app store, SellerSkills takes the cake. They will take on new suggestions and actually apply it and respond with proper support. We highly recommend SellerSkills and we will continue to use their services happily. Thanks so much, Lucy
Thank you for sharing your experience with SellerSkills! We're delighted to hear that Lucy provided you with exceptional support and helped resolve the issues you encountered. Your feedback is invaluable to us as we strive to improve our app continuously. We're glad to know that you found our video guides helpful and that we've been able to enhance the app based on your suggestions. Your acknowledgment of our efforts to address bugs and implement new features is greatly appreciated. We understand that there is always room for improvement, and your insights help us prioritize our development efforts to better serve our users. Thank you for recommending SellerSkills and for your continued trust in our services. We're committed to ensuring a seamless experience for all our users across Amazon, eBay, Shopify, Walmart, Etsy, and Google Market. If you have any more suggestions or need further assistance, please don't hesitate to reach out.
Nov. 11, 2021
We gave sellerskills a chance to integrate with our Walmart store and they made a big mess. They then without telling us tried to correct the mess they made and ended up changing our data in our shopify store. Now we have many hours trying to fix the mess they made in our shopify store. They do not listen to anything you tell them they just do what they want. Stay away they are a mess.
Hi Ken - apologies for the poor experience you've had so far with SellerSkills. Our tech team is continuing to investigate the issues with your products mirroring properly between SellerSkills and your Shopify store. We'll be escalating your case and will be following up with you directly, as we are committed to taking ownership on potential bugs and issues our customers are having and are committed to your success
Sept. 8, 2021
This is just a great app to work with. Strongly recommend those who are looking for scaling a business.
Thanks for your review. Please check our last updates about ETSY, Google shopping connections.
May 3, 2021
I have tried most of the so-called eBay connector apps, promising a lot but keep playing the blame game. if they cant do something they will blame it on the other system. Seller Skills have been different since the time i joined and they have been improving a lot. in a very short span of time, they will become the top installed app for marketplace connections. we have a huge inventory and it was very difficult for other apps to do what Seller Skills has done for us. some apps messed up my inventory and active listings and other apps just got my account suspended. I was so worried as I had to cancel more orders than i could ship because of overselling. 15 min Sync time and seamless connectivity are what i have for all my accounts. I thank Paul and Maria for their extraordinary support in making this happen.
Using app
Over 2 years
Total reviews
2
Average rating
3.0
Thank you for the great review! We're happy you're pleased with both our app and support. We work hard on both! Thank you that chose SellerSkills
April 22, 2021
I have used nembol, Codisto, Ebay, Inkfrog, and others but they couldnt match my requirements. they claimed many things but their apps are not built to handle large inventories and multiple accounts like mine. Some messed up my ebay accounts, some just got my account suspended. When I came to seller skills i wasnt sure if they would be able to manage such large inventories but i am amazed. they not only managing multiple ebay accounts but they also did a lot of customization for us. now i feel confident that i have the best app to manage multiple ebay accounts. Thanks to Paul and Maria they are very helpful and knowledgeable.
Thanks for your review. We appreciate your great feedback of our team, support, and solution. Thanks for using SellerSkills :)