SellerSkills
SellerSkills inventory management and listing software
Rating
4.3
feedback
14
chart
#11,600
All reviews
Rating Breakdown
Review RSS Feed
July 20, 2023
I gave these guys every chance to get things working, but instead they decided to stop responding to my concerns and issues. My integrations works sometimes, other times not so well. I actually paid them for a subscription, but that was a complete failure. Nothing really works right. Not sure how there is anyone satisfied with the integration. I have not been responded to by anyone in customer support for months. This app just is not ready and should be avoided until they get there act together. I am VERY disappointed!
We're truly sorry to hear about your frustrating experience with SellerSkills. We understand how important it is for our users to have reliable support and seamless integrations, and we apologize for falling short of your expectations. Your feedback is incredibly valuable to us, and we want to assure you that we take it seriously. We've taken immediate steps to address the issues you've raised, including improving our customer support responsiveness and the reliability of our integrations. We understand that your time and investment are valuable, and we regret any inconvenience this may have caused you over the past months. We're committed to regaining your trust and providing you with a positive experience moving forward. Please reach out to our support team at [email protected] so we can assist you directly and address any outstanding concerns you may have. Your satisfaction is our top priority, and we're here to help resolve any issues you've encountered. Thank you for your patience and understanding.
April 22, 2023
DO NOT USE! not user friendly. interface sucks. Even the simplest operation cannot be done. Can't even access the menu. It says "press button", but there is no button on the page. The worst app I've ever seen.
Thank you for sharing your feedback, and we're sorry to hear about your frustrating experience with SellerSkills. We understand that usability and ease of use are crucial aspects of any app, and we apologize for falling short of your expectations. We appreciate you bringing this issue to our attention, and we're here to help resolve it. It's possible that there may have been a setup issue with your account that led to difficulties accessing the menu and performing basic operations. To assist you further and ensure you get the most out of SellerSkills, we'd like to offer our support in setting up your account correctly. If you're open to it, we can schedule a Zoom call where our team will guide you through the setup process step by step, addressing any issues you encounter along the way. Please let us know if you'd like to take advantage of this offer or if there's anything else we can do to assist you. Your satisfaction is our top priority, and we're committed to ensuring you have a positive experience with SellerSkills. Thank you for your patience and understanding.
Nov. 11, 2021
We gave sellerskills a chance to integrate with our Walmart store and they made a big mess. They then without telling us tried to correct the mess they made and ended up changing our data in our shopify store. Now we have many hours trying to fix the mess they made in our shopify store. They do not listen to anything you tell them they just do what they want. Stay away they are a mess.
Hi Ken - apologies for the poor experience you've had so far with SellerSkills. Our tech team is continuing to investigate the issues with your products mirroring properly between SellerSkills and your Shopify store. We'll be escalating your case and will be following up with you directly, as we are committed to taking ownership on potential bugs and issues our customers are having and are committed to your success