Digital Downloads PDF Sellkite
The reviews are overwhelmingly positive, with most users praising the app for being simple to set up, easy to use, and effective for selling digital products such as ebooks, guides, files, codes, and licenses. A major strength repeatedly mentioned is customer support: reviewers describe the team as responsive, patient, helpful, and willing to customize settings or quickly resolve issues. Many merchants also appreciate the app’s automation, unlimited storage, flexible digital delivery options, and reasonable pricing, saying it makes managing digital downloads much easier and more professional. There is, however, a serious negative review that stands out sharply from the rest. That merchant reports repeated failures in email delivery, with orders showing “email not sent” and the app refusing to send files manually, forcing them to handle deliveries themselves. They also complain about slow or absent support response times and ongoing unresolved issues over a long period. Overall, the sentiment is strongly favorable, but the negative feedback suggests reliability and support responsiveness may be a concern in some cases.
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I have been using this app for a year and they have CONSTANT issues. Same issue over and over again. People purchase my digital item and then email me asking why they haven't received any email! I have all my emails set to automatically send my digital products. Its been that way since I downloaded this app. When I go look in the app under the orders they show "email not sent" so I click the "send email button" and it says " cannot send". Everytime I contact them they are offline and I usually don't hear from them for 2 days. So brutal. This is an issue that has caused me SO MUCH headache!! I have to manually email the files and respond to all the customers myself. Because this is not the first time they clearly cannot fix it. I am now looking for another app to do the job. The app can't deliver the digital items at random....... not sure what I am paying for. *** Update-24 hours and still no response from them about this ongoing issue.
Sellkite is a simple and reliable app for selling digital products on Shopify. Easy to set up, smooth file delivery, and great support. Perfect for anyone selling ebooks or digital downloads.
I have really enjoyed using this app in my store! The delivery is great, and support is always super helpful and quick, especially when I have run into an issue that I cannot seem to solve (operator error). Highly recommend!
Very helpful. I am glad to work with this team!
I've been using this app to manage digital downloads and license delivery on my Shopify store, and it’s great!. It's straightforward to use and handles everything smoothly, from sending files to managing licenses. But what really impressed me is the support from the developer – whenever I've had a question or needed help, they've responed quickly and have been incredibly helpful. It's rare to find such great support these days.
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