SELLY ‑ Promotion & Pricing

The reviews are overwhelmingly positive, with many merchants praising the app’s broad discounting and promotion capabilities. Users frequently mention that it handles bundles, upsells, volume/quantity discounts, free gifts, sale popups, and complex promotional logic in one place, often replacing multiple other apps and saving money. Several reviewers say it increased average order value or sales, was easy to set up, and integrated well with their stores, themes, and even POS. The support team is a major highlight throughout the reviews: merchants repeatedly describe it as fast, responsive, knowledgeable, and willing to make custom changes quickly, sometimes within minutes or hours. The negative feedback is much smaller in volume but important. A few users report technical or usability issues, such as confusing setup flows, discount-code problems, and cases where the app did not work well with other Shopify discounts or other apps. Some reviewers were unhappy with customer support when issues arose, describing slow replies, unhelpful responses, or being told to remove competing apps instead of fixing the underlying problem. There are also complaints about cancellation/trial management and one report of the app affecting site scripts or leaving pricing issues after uninstall. Overall, the app is seen as powerful and valuable, but a minority of users experienced friction around compatibility, setup clarity, and support handling.