SELLY ‑ Promotion & Pricing
SELLY - Promotions: Upsell & Cross-sell & Bundles & Gifts...
Rating
4.8
feedback
89
chart
#1,825
All reviews
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March 11, 2022
I tried to cancel my subscription before the trial but there is no way of doing it in their app that's why i give it 1 star. I should always should have this option available, ridiculous.
Our app subscription will be cancelled automatically upon uninstallation in Shopify admin: https://help.shopify.com/en/manual/apps/working-with-apps#uninstall-an-app
Dec. 3, 2021
Customer service is beyond the worst, I have an Automatic discount with Shopify and when It comes with Automatic discounts it doesn't work with selly ask selly any advice. They just reply my ticket link
Here is a screenshot of our reply: https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-12-04_at_3.26.30_AM.png?v=1638592071 It is not just a ticket link. Please re-check the email content. You can offer multiple automatic discounts via our app.
May 4, 2021
Worst customer support ever! not worth the money, instead of fixing their app script the support ask me to delete the other apps because causing conflict with their apps, even though their script who causing an error on my site.
The script conflict is caused by another app. We've found a solution for this case. Thank you for your feedback.
March 31, 2021
I deleted this app and now a few of my collection pages have no pricing. I reached out to them and have not had a response yet.
Our app may not cause that issue. Please check your inbox and send us more information to check your case.
March 2, 2021
Been using the Selly app for months as they had the option to input discount code at carts page. However, recently a customer informed me about issues with the discount codes and we found many flaws. The discount code in carts aren't able to detect NEW or RETURNING customers. Approached customer service for help but didn't get much, slow replies with communication barrier too. Everything else was good though but time to find an alternative....
In offer setting, you can use customer eligibility option to offer automatic discounts for New and Returning customers like the attached screenshots: https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-03-02_at_2.05.53_PM.png?v=1614697618 https://cdn.shopify.com/s/files/1/0013/1642/1703/files/Screen_Shot_2021-03-02_at_2.06.03_PM.png?v=1614697618