Sender Email Marketing & SMS
Easy and affordable email marketing, automations and popups
Rating
4.3
feedback
20
chart
#3,185
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
0%
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Less than a month
40%
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Less than a year
50%
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More than a year
0%
Reviews Summary
Sender.net is a popular email marketing app with a mix of positive and negative reviews. Many users appreciate the ease of use, modern interface, built-in templates, and automation features that help in connecting with customers and increasing sales. The app's customer support is also praised for being responsive and helpful. However, some users faced issues with installation, domain connection, and account suspension without clear reasons. Support responses were criticized for being slow and unhelpful in resolving technical issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2024
This email app is amazing! It's super easy to use and set up. It's helped us connect with customers and build loyalty like never before. Definitely a must-have!
March 15, 2024
Super easy to setup, interface is modern. offer built-in templates for email campaigns. the app also offers some automations. i hope it will help me to generate sales. :)
Feb. 20, 2024
I would use it, but I had a problem with installation, domain, and email confirmation; I had to contact support via email to do so (it took a few days)... Support asks basic questions such as "Did you check your Trash folder?" and disappears till the next day, etc. Main issue: Every morning, the app moves from Installed to Uninstalled by itself... Support couldn't help (maybe they can, but one email a day is not worse it)... So, I'm moving to another better-developed app.
Feb. 11, 2024
I got everything all set up at Sender.net, imported my list from my old email marketing app, set up the automations and everything, and Sender won't attach to my shopify account for some reason. Reached out to the chat support and "John" told me that MAYBE someone would look at it, and MAYBE someone would get back to me, but don't call them, they'll call me. That was it. So... I guess I'm moving on to another company and wish I could get the past two hours of set-up time back. Sender did fix the issue, and since then has sent at least three emails asking me to delete this review. I'll upgrade to two stars for fixing the issue, but the review is really about the absolutely awful service from John. And it was awful. He really underscored that my issue would not be a priority for their tech support. Based on information from him, I moved on.
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