Sender Email Marketing & SMS
Easy and affordable email marketing, automations and popups
Rating
4.3
feedback
6
chart
#3,059
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
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Less than a day
17%
-
Less than a month
50%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for Shopify Sender Integration are a mix of positive and negative experiences. Users appreciate the ease of setting up the app and the automation functionality for sending emails without manual action. The support team, particularly individuals like Lucas and Skylar, received praise for their helpful assistance. However, there were some common issues mentioned, such as problems with installation, activation in the store theme, and difficulties with email confirmation. Some users faced challenges with the app disconnecting or not integrating properly with their Shopify account, leading to frustration and delays in resolving technical issues. Despite these drawbacks, the affordability and effectiveness of the email marketing tool were highlighted as positive aspects.
Highlights
All reviews
Oct. 30, 2025
I’ve been really impressed with Shopify Sender Integration! Setting everything up was a breeze, and on the sender backend automation functionality really helped with sending emails without any manual action. I did hit a small snag when setting it up, but Support section was helpful. I can’t recommend Sender enough!
June 4, 2025
Varios problemas desde el principio. La atención al cliente es prácticamente nula, cuando he podido hablar con Verónica, muy bien todo. Pero hubo problemas con el servicio externo que tienen y nunca puede recibir respuesta, porque les devolvían los emails. Para evitar algunos problemas, que los problemas eran varios, al principio. Hay que activar la app en el tema de la tienda, si no lo hacen probablemente tengas los siguientes problemas: suscriptores antiguos que no aparecían suscritos y hay que hacerlo a mano, suscriptores nuevos que no se suscriben automáticamente y tendrás que volver a hacerlo manualmente. Así que esta parte se solucionó activando la App en el tema de la tienda. Y el fallo grave de verdad, por lo menos en España, es que enviando campañas de email a suscriptores, intenté darme de baja con un email de prueba que tenía entre los emails de la campaña, llegué hasta el final y todo parecía correcto de cara al cliente. Te decía que te habías dado de baja correctamente. Pero al comprobar la lista de suscriptores, seguía ahí y con la suscripción en activo. Me puse en contacto, abrieron una incidencia nueva y tras varios días de espera y ni una respuesta (por el problema que mencioné antes). Decidí desinstalar. Se han puesto en contacto conmigo y están intentando solucionarlo pero el GDPR en la UE me impide usar la app si quiero evitar problemas legales. Por lo demás la app me pareció sencilla y fácil de usar. Por eso, cambio mi reseña y le doy 3 estrellas.
Using app
12 days
Total reviews
7
Average rating
3.1
Feb. 6, 2025
Just got SENDER for my site and I would have been totally lost but thanks to Lucas, he got me all setup and running really fast! I've created my first form in under 5 minutes and it's on my site already! Loving SENDER already, thanks again Lucas for the awesome help!
Jan. 13, 2025
Very good email Marketing tool! I have used several and this is the best by far as it's very affordable : the free plan lets you build up your list and has enough features to send great campaigns. Setting the app up is very straightforward. I had a couple of questions regarding some features and the support team was very responsive (Skylar was a big help!).
Feb. 20, 2024
I would use it, but I had a problem with installation, domain, and email confirmation; I had to contact support via email to do so (it took a few days)... Support asks basic questions such as "Did you check your Trash folder?" and disappears till the next day, etc. Main issue: Every morning, the app moves from Installed to Uninstalled by itself... Support couldn't help (maybe they can, but one email a day is not worse it)... So, I'm moving to another better-developed app.
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