Learn Strings • Harvey String Arrangements review for SendOwl
May 9, 2025
A 737% price increase is just greedy. I've loved SendOwl for years but this is terrible! Can no longer use or recommend. Just went to uninstall the app and close my account. The page that they sent me to has a Close Account button that doesn't work. Instead, I'm told to email customer service. Not good business practice. I'm warning everyone in case you wait until right before your subscription ends to close your account! Make sure you close early to give them enough time to respond and actually close the account since the button doesn't work.
Using app
Over 5 years
Total reviews
1
Average rating
1.0
We appreciate your years of service, and sorry to hear you will be moving on. We did reach out to all merchants a few times, and do hope you reached out to support with any questions or ways to reduce your costs. We are confident our new pricing is very much in market for our services and scalability. We had not raised priced for legacy users in 15 years, and needed to do this reset to market rates to be able to invest in our product and service. Moving forward, there will be no large increases such as this. Wishing you all the best in your business moving forward.
