SendOwl for Shopify

SendOwl

Sell digital products and downloads online today via SendOwl

Developer
View on App Store

Rating

4.4

feedback

162

Reviews

chart

#3,231

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    9%
  • Less than a year
    41%
  • More than a year
    42%

Reviews Summary

SendOwl has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of use of the app, the ability to import license keys in bulk, and the automatic delivery of downloads and licenses. Customers also praise the customer support for being responsive and helpful. The app is commended for its smooth operation, quick resolution of any issues, and the ability to bundle products easily on Shopify. Additionally, users like the various delivery formats available and the feature that automatically locks file access upon processing refunds.

Highlights

Ease of use, bulk import of license keys, automatic delivery
Responsive and helpful customer support, quick issue resolution
Smooth operation, easy product bundling, various delivery formats
Automatic lock on file access upon refund, quick resolution of issues

Rating Breakdown

  • 5
    83% (135 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    9% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

March 17, 2024

*EDITED* (Went from 700$ plus a month to 150$ plus a month with the premium pricing plan : 99$ per month plus 0.11$ per transaction after talking with customer support) I have been using sendowl for 7 years and used it even before I got a Shopify store. The app works really well and have nothing to complain about the app really. I even struggle to find a replacement. However, in october they changed their pricing. I went from 20$ a month to 150+$ a month (on the new plan). Customer support was nice, responsive and friendly. However since this is their new way of billing (flat fee + transaction %), they cannot do more for me. I am pondering whether I will be switching apps soon because it's just too expensive.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Just wanted to drop a note here - I believe we resolved your issue and were able to help, but please let us know if that is not the case. Glad we could we could get you on the pricing plan that was a good fit. Thanks, SendOwl.

5 / 5 Share

Nov. 30, 2023

I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for sharing your experience. It means a lot to all of us SendOwl and I'm glad we're able to help! Thanks, SendOwl..

5 / 5 Share

Nov. 2, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! It's been a pleasure working with you! Thanks, SendOwl.

5 / 5 Share

June 26, 2023

I have very much enjoyed using SendOwl. It's been an app that has given me 0 issues. I understand with technology sometimes servers are going to go do for whatever reason, and SendOwl is always incredibly quick to get things working again the few times it has happened over the last 4 years. Very happy with this app, their customer service, and pricing. I will continue to use this app for my website!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review. I'm so glad we're able to meet your needs! Cheers, SendOwl.

5 / 5 Share

June 20, 2023

We have used SendOwl to deliver our digital products since spring of 2020. Creating and uploading products is a breeze. The ability to create and sell product bundles was a game changer for our business. We have always been impressed by the ease of use on the Shopify platform. Their customer support team has always been a pleasure to deal with and has resolved any issue quickly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It makes a huge difference to us. Let us know if you need anything. Cheers, SendOwl.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more