SendOwl
All reviews
Overall it's a good app. Customer support is great if you ever need to reach out. Uploading is easy and smooth. If you are attaching your videos into your shopify products you first create the product in shopify and then link the product to the uploaded video in sendowl. The "button codes" don't apply to shopify. With sendowl you get paid within a couple of days unlike vimeo who only pays out once per month via paypal. There are also no additional fees, only the monthly subscription. The reason for the four stars is that your monthly GB usage does not roll over or start fresh. It's an overall accumulation. I do videos daily so I never stay within the monthly GB usage. I do believe Paul told me it's an additional 20 cents for every T overage. I can't remember exactly the amount so you want to ask before your trial is over. One last note if you choose not to link your video to your shopify store, sendowl's area to place a description of your videos does not do paragraphs or breaks in between the information. You need to use html format for the separations. I will stay with this app because it's a good app. I like the ease of uploading, can use it without adding to my shopify store, can add an image and a description, and the quick payouts.
Thank you for sharing your feedback. We greatly appreciate you taking the time and we are pleased to hear that SendOwl is working for you. Whilst we try to keep all accounts priced simply we do occasionally ask merchants who sell large-sized files to go on a Fair Usage Bandwidth plan. So if you exceed the bandwidth limit that is allocated in your plan then the additional bandwidth used is charged at $0.20/GB. EDIT: Removed a comment as I was referencing the wrong thing! I was discussing bandwidth and not storage. Sorry for any confusion there! Again, thank you for sharing your experience. Reach out if we can help with anything.
Great so far! Worth the monthly fee as well! I appreciate the added features like link expiration limits, putting the customer's names on the PDF's for security, and that they DON'T automatically mark certain purchases as fulfilled when the digital downloads are sent in addition to physical products that are not yet fulfilled. My only issue is that by having the customer name automatically put on the PDFs, it takes away the interactive feature from the PDF.
Hi! Thanks for the great review and feedback! It is true that stamping the PDF does lock it so that the stamp can't be easily removed. However, we've heard similar concerns and we have an updated PDF stamp planned for this year which should tackle this very issue! Cheers, SendOwl.
Usually reliable tool shopify, with even some interesting features like pdf stamping and drip function. Been using this for years. Lately got somewhat disappointed with communication, like in a recent two day semi-outage, where nothing was proactively communicated, not before, not during, not after. Hence detracted one star.
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