All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    9% (14 ratings)
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5 / 5 Share

Aug. 9, 2024

SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a wonderful review! I'm glad we're able to meet your needs and help where we can. Thanks, SendOwl.

5 / 5 Share

Nov. 30, 2023

I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for sharing your experience. It means a lot to all of us SendOwl and I'm glad we're able to help! Thanks, SendOwl..

5 / 5 Share

Nov. 2, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! It's been a pleasure working with you! Thanks, SendOwl.

5 / 5 Share

June 26, 2023

I have very much enjoyed using SendOwl. It's been an app that has given me 0 issues. I understand with technology sometimes servers are going to go do for whatever reason, and SendOwl is always incredibly quick to get things working again the few times it has happened over the last 4 years. Very happy with this app, their customer service, and pricing. I will continue to use this app for my website!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review. I'm so glad we're able to meet your needs! Cheers, SendOwl.

5 / 5 Share

June 20, 2023

We have used SendOwl to deliver our digital products since spring of 2020. Creating and uploading products is a breeze. The ability to create and sell product bundles was a game changer for our business. We have always been impressed by the ease of use on the Shopify platform. Their customer support team has always been a pleasure to deal with and has resolved any issue quickly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It makes a huge difference to us. Let us know if you need anything. Cheers, SendOwl.

5 / 5 Share

April 21, 2023

Works smoothly and allows us to bundle products together easily for specific variants on Shopify. I also love that: - You can delivery in various formats, from redirect link to file upload to drip, to a service. - through SendOwl we can send product updates to all our customers. - when you process a refund on Shopify it automatically locks file access as well on SendOwl (but you can undo that if customer still needs access) - able to set up a link to the downloads page from all the customer touch points, like thank you page, order page, and order confirmation email.

Using app

About 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for sharing your thoughts and experience with SendOwl, it means a lot to all of us. We are really glad to hear the integration is smooth and easy for your business needs. Thanks again!

5 / 5 Share

March 23, 2023

I've been using SendOwl on my Shopify store for years, and it's honestly made selling digital products so much easier. The setup was simple, and I appreciate how it automates deliveries while still giving me control over download links. It's great to see my customers have a smooth experience, and I'm happy I can rely on SendOwl to keep things running smoothly. The whole process has become efficient and stress-free, which is exactly what I need!

Store

Vuetify

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for such a glowing review, we are very happy to know that everything is working well for you. But of course, if something does arise, please reach out to us. We are always happy to help. Again, thank you for sharing your experience with SendOwl!

5 / 5 Share

Feb. 28, 2023

Sendowl offers the flexibility we need, along with great customer support. They are always quick to reply and super friendly. Thank you for all you do!

Using app

Over 5 years

Total reviews

16

Average rating

4.5

Developer Reply

Thank you for taking the time to share your experience with SendOwl, we greatly appreciate your review. Of course, reach out to us in support if we can help with anything! Thanks again.

5 / 5 Share

Oct. 4, 2022

I used to use SendOwl years ago and have recently returned. Coming back has made me wonder why I ever left! They make things easy and the service is fantastic!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks for the wonderful review and recommendation, and, of course, welcome back! Please reach out if we can help with anything. Cheers, Paul.

5 / 5 Share

April 20, 2022

Great app that allows my clients to download their digital resources. The app makes it easy to upload files on my end and it makes it easy for my clients to download their files. It also automatically marks off the orders as fulfil with a note that the document has been fulfilled by SendOwl. Thank you for the great app

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the amazing feedback! We really appreciate you taking the time to share your experience. If you do find any issues or have any questions, let us know. Thanks again from the SendOwl team.

5 / 5 Share

April 14, 2022

It has been a week since I launched my Shopify store where I sell my ebooks. This is my first online store and I was preparing myself for possible trouble, but thanks to SendOwl I have been making sales without any issues or complaints so far! SendOwl is simple to use, yet has a lot of amazing features I could use for my business. My target customers are not English speakers but the email templates can be customized and translated to their language and it works just fine. The stamping feature gives me a sense of assurance, too. I highly recommend SendOwl to anyone who is planning to bring their digital products out there.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us such a great review! We appreciate your kind words and be sure to reach out if you have any issues. Cheers, SendOwl.

5 / 5 Share

Feb. 24, 2022

I have been using SendOwl integration with my Shopify store for over 5 years now. It is a great service, and helps me to deliver my digital goods to my customers. The dashboard is easy to use, and setting up products is very straight forward. Any time I have contact support they have been very quick to reply and super helpful to get any issues solved. I would 100% recommend using SendOwl to deliver digital files to customers via your Shopify store.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your amazing feedback, it means a lot to all of us at SendOwl. Reach out if we can help with anything. Cheers, SendOwl.

5 / 5 Share

Jan. 6, 2022

I use Sendowl to sell music scores and it's great. Furthermore, I love the analytics they offer, by geography and products. It's a really great plugin.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave us such a great review! We appreciate your kind words and be sure to reach out if you have any issues. Cheers, SendOwl.

5 / 5 Share

Oct. 21, 2021

Early days but so far so good. Easy to set up and tailor to your business and good support. I used to get quite a few customers asking how to access their downloads, now we've moved to SendOwl these have stopped.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

This app is a huge part of my business. I sell digital study guides, and SendOwl makes it possible to deliver electronic copies to my clients. It is the easiest digital delivery service I have ever used.

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us a review, we appreciate your kind words. Cheers, SendOwl.

5 / 5 Share

June 17, 2021

I have used this app well over a year now. I never have issues at all. Their support articles are awesome. And when I DO have a question, both times I've reached out to their support email, they have gotten back to me quickly with the answer + article to help me out. Chelsea, Paul, and Andrew have all helped me. Fantastic! I highly recommend this if you're selling digital content.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help and glad to hear of your experience! Thanks for the recommendation. Cheers, SendOwl.

5 / 5 Share

June 17, 2021

We have had 0 issues with this app. It was really easy to install and link to items in our store. We have been able to expand our reach to global customers through our eBook sales.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Wow, that's great to hear how we've helped you and your business! Thanks for sharing your experience and feel free to reach out at any time. Cheers, SendOwl.

5 / 5 Share

May 28, 2021

Works like a charm and very easy to set up and use. Awesome support and lot's of fantastic features.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, thanks for the kind words and so glad to hear it's working so well for you! We're here if you need us. Cheers, SendOwl.

5 / 5 Share

May 12, 2021

App works well for distributing licence keys on auto-pilot. The only thing I added myself is a way to track if a customer has opened the link to the download page in their email (to provide a 14-day money back when the customer has not seen the licence key yet). But this is of course specific to my needs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave your comments. It's much appreciated. Let us know if we can help with anything. Cheers, SendOwl.

5 / 5 Share

April 15, 2021

Send owl has some of the best customer service I have seen in a while. Very helpful and prompt. Thank you!

Using app

About 2 years

Total reviews

25

Average rating

4.9

Developer Reply

Thanks for the kind words! Let us know if you need anything. Cheers, SendOwl.